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purchased add on in error

kr_shaw70
Great Neighbour / Super Voisin

I purchased an 300 international long distance add on in error. My money has been paid, can i switch it to the proper addon?

1 REPLY 1

hTideGnow
Mayor / Maire

HI @kr_shaw70 

yes, you can get it fixed with support agent help.,  They will either do the addon switch directly or reverse you the money for you to rebuy. ask them

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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