Friday
I purchased an 300 international long distance add on in error. My money has been paid, can i switch it to the proper addon?
HI @kr_shaw70
yes, you can get it fixed with support agent help., They will either do the addon switch directly or reverse you the money for you to rebuy. ask them
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
