Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi Community,I am on the $15 plan, and for some reason, I am no longer able to send nor receive pictures via text anymore. It used to work perfectly fine without issue. I am on iOS and have my cellular data on. Is there something going on here?I also...
I am trying to help a friend with two different PM accounts that she looks after.Account #1 - She can log into this Account but cannot log into the Community. When trying to log into the Community it says the Username is taken.Account #2 - She cannot...
My voicemails are not saving. I used to be able to access them just fine and I have not downgraded my account in anyway. I just tried to leave a test voicemail and also discovered my outgoing message has disappeared and replaced by the default one. T...
I just ported over to PM from Freedom (FM) but I messed up the process it seems. I confirmed via FM that I was going to port, I received the confirmation that my number has been ported, but I cannot login to my account as I can't receive SMS, my netw...
I also have the same problem. It has been four days since I transferred a number from Koodo and it is still not connected to the new sim.
It has been 2 days and each time I try to activate the eSim - the transaction fails. My credit card has already been charged for the e-Sim is there any way to get technical support or cancel the transaction and request a physical SIM card?
How do I access my account number if locked out?
Enjoy 240 GB bonus data for 150 days, on us.1Bonus data will be added to your account by March 30, 2024, as long as your account is active. We’ll also send you a text message confirmation when the bonus data has been successfully added to your accoun...
I just transfered my account from bell and I'm not receiving text messages. Help
HelloWhen I try to make a phone call, I get a message that there is no active plan on my account. My credit card was compromised and I had to enter a new card - so maybe this has caused the break in service. I am fully paid up and the new card is on...
Regarding the $40 for 40G data US Canada plan, is the 40G data shared between US and Canada?
With the recent changes to PM subscriptions, I have just upgraded, and I notice on the fine print of my new subscription that it says: "International picture and text messaging includes text messages that are sent from or received in Canada. Excludes...
I'm having trouble receiving a one time code from Ticketmaster to verify my account. Any ideas
paid the bill about an hour ago- Still no service and no explanation-text and wifi are working - tried restarting the phone a few timesAny ideas?Thx
Just got my number transferred to PM and can make calls and send msg and data but incoming calls and messages are not working. Appreciate some help fixing the issue.
Hi there, my son got a new phone. How can he transfer his e-sim card from his old phone to his new phone. He’s transferred everything from his old iPhone to his new one, but not able to do it with his e-sim. Thanks a lot!Fangfang
Hello i have switched my phone plan to 5g , it was 3g before. Ever since i have changed it early this morning because i am now in the us, before canada and now i still have no service. Please help me
I recently moved from fido to Public about 3 days ago. I was successully activated the account - making domestic calls, receiving domestic calls but getting internation calls from overseas is not working. It seems SMS from overseas is also not workin...
I transferred my phone number from text now app but it does not seem to be working with public mobile unless it hasn’t been activated yet what can I do?
I recently went to Hawaii and could not connect my phone to 5G. Only LTE network was available. And there were times where my phone was connected to T-mobile but couldn’t use data. My 5G plan works in the US and Canada.
Hellowhere is PAYMENT TAB located in my account. I want to make a VOUCHER PYM'T.PLEASE HELP BY GIVING ME DIRECTIONS on how to access REDEEMThank youMelvs
Hello. Mail box says , no messages , yet I know there are some on there as i got friends to leave a message and tell me they did in fact leave a message. Any ideas on whats happening or how to fix ? Thanks!
Hello there, I have had an account with Public Mobile for a while. For a few months now I have not been able to log in to my account. Every time I attempt to do so (even on the App), it forces me to 'resume activation' (even though I already have an ...
Trying to get OTP but not receiving it via sms. Checked phone number and it is correct
hi there, i am thinking of getting the $15 plan. I see that there is only 100min Canada wide Calling. My quesiton is: Would I be charged if people call me? or only when I make the calls?
I ported my number and it was successful for data and talk. I turned on and of my phone, I have reset the network. The text were still going to my fido number which now doesn't work. It seems like the port only partially went through and that the sms...
On March 8th, I got a text saying that I got 240 GB for free because the reward program was changing. I could see it was under add-ons in my account. I know for a fact I didn't use it all. It said I had 150 days to use it. Today, my plan renewed and ...
eSIM installation problem. Tried many times
Hello,I got a text message from 611 that my payment did not go through on April 1 and I need to make a payment to renew my plan. I checked my VISA card and it was on a pending status on their end.I made a payment on April 1 using a MASTERCARD which ...
| User | Bravos Count |
|---|---|
| 708 | |
| 597 | |
| 364 | |
| 259 | |
| 208 | |
| 178 | |
| 165 | |
| 144 |
