When I go into my account and enter my password it sends me a 6 digit
number to verify that it is me, which I enter, and then get nothing? It
doesn't take me to my account? Am I missing something...thanks for your
help!
Dear Community - do you have any ideas for me and my Iphone6? I was just
out and tried to use FBMessenger to let someone know I was there and my
phone said no internet connection. I have lots of data. I came home and
once connected to my wifi everyth...
I just logged into my account and it shows a balance of $0 and my money
has been removed. It also didn't show the renewal date? Is something
going on with the system or should I be sending a message to a
Moderator? Not sure what to do? Thanks for any...
I just tried to make a phone call and eventually I got "Public Mobile
here you don't have a plan with calling ....", but I have the $25 plan
with Canada Wide. Any suggestions what would do this and how to correct?
Hello Community members - When I check my self service account it looks
like I have called or checked my voice message (a few seconds only).
Could it be either someone that is blocked trying to call? Just
wondering if you might have any idea. Thanks ...
@kb_mv - I totally agree, I don't find it to be user friendly and feel
it could certainly be simplified to either make it a linked one step, or
at least have some of the relevant information on my account. I am
hopeful this can be improved in the fut...
@athukral77 I'm with PM in Manitoba and know for sure that PM works in
Winnipeg and Brandon. It should be working for you, I would try turning
phone off for 1 min and then reboot, putting to airplane mode for a few
mins and go back to regulaar mode, ...
@Lofasofam - autopay in my opinion is not that reliable, and I use it,
but also when I get notified that money will be taken I manually go into
my account and add the funds so I don't have the exact problem that you
are now describing - it saves this...
I think the last time I had to change mine I cleared the browser, then
went into account and manage my card, and I did change my card. Make
sure it is exactly the same as your credit card. Good luck!
