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limabean · 10-03-2023

Hi,How can I control more than 1 account from just my end? I have to help my elderly family members with their payments and account management (their accounts already have my credit card) but this new 2 factor authentication and eversafe ID system is...

limabean · 07-29-2023

Hey guys,I switched to a promotion plan a couple months ago. It was the 30GB for $39/month (only if you do the 3 month subscription) plan. I got billed today. I am an older public mobile customer and get the old rewards system: $2 autopay, $4 loyalty...

limabean · 10-03-2023

Thank you, the email tip is a good idea. It's too bad PM doesn't have any functions for managing accounts.

limabean · 05-30-2023

Also if the resend code option does not work, then you will have to do another workaround: click "forgot password" and follow the instructions to login (should allow the email option to be used going forward on resend code)

limabean · 05-30-2023

Are you using a public computer that is not yours? If yes, logout and clear browser history. If not, you need to submit a ticket to a public mobile agent. Take a look at the eversafe ID too - is it just the name that does not match or also the phone/...

limabean · 05-30-2023

When logging in, click the "resend code" button. It should give an option to send a code to the email on the account.

limabean · 05-25-2023

No it didnt let me. Tried to change the number and it said that person A's number was already linked to another eversafe ID. Anyway i kind of fixed the issue by going to "forgot password" on login, and using person A's original account email...Howeve...

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