cancel
Showing results for 
Search instead for 
Did you mean: 

Esim problem

ET647
Great Neighbour / Super Voisin

I have converted my iPhone after I realized the phone wasn’t compatible at that moment with an eSIM however, now it won’t let me activate

3 REPLIES 3

@ET647 

The iPhone 14 is eSIM compatible so it should work.

Contact a CS_Agent to help you with the activation.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

ET647
Great Neighbour / Super Voisin

No the covertion is from a sim to esim which allows you to do on my iphone 14

slusagm
Mayor / Maire

eSIM on iPhone works on PM network and no compatibility issue, or are you converting from iPhone to another phone?

And are you existing Public Mobile customer and just changing phone ? or you are new subscriber? g

Need Help? Let's chat.