Hi all-- In the last 4-5 weeks, I've had issues almost daily where the
other side's audio cuts out mid call. This has happened regardless of
whether I place the outgoing call or if it's an incoming call. The other
party is always able to hear me. The...
I am traveling. When I left my province, the SIM Card is deactivated and
there is no signal to make a call.I restarted the cell phone, extracted
and inserted the SIM Card several time. There is no signal yet. This
condition is very uncomfortable and ...
Hello. I've been trying to update my credit card information but I've
lost my password and security question responses. I can't pay for my
plan and my service has ceased. If anyone can help me with this, I'd
appreciate it. Also, I already tried the P...
I currently have a family plan with TELUS with four phones and four
different numbers. If I switch one phone to PM, will my Telus account be
canceled right away before the other phones can be switched over? We
plan to switch two phones to PM and the ...
Hi I have 300 International Long Distance Minutes but I am unable to
call any of the allowed International countries (including USA). I
receive the prompt that I do not have minutes to call. But i have 300
minutes and have not used any of it. Can som...
Hi all, I am having a real big issue here. My wife and I are on a 90 day
plan and both paid with my credit card but on different cycle date. I
didn’t realize my credit card has expired and public mobile didn’t renew
the new expiry date so my wife’s p...
Hello, I activated my account plan for $25 with autopay which should
ensure I get 1 gb of data a month. Thus far data services have not
worked at all on my phone please help me figure out if they work? If not
I think I'm switching to public mobile wi...
I got a text message today from public mobile saying “ your plan did not
renew because we did not receive your payment“ It goes on to say “ if
you have recently made a manual payment please disregard this
message“.well I’ve been on auto pay from the ...