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sim PUK code

RippyMode
Great Neighbour / Super Voisin

I need a PUK code, enter it in your phone to reset your SIM card’s PIN number. I entered it to many times wrong on my phone. 

6 REPLIES 6

RippyMode
Great Neighbour / Super Voisin

I ended up getting a new eSIM as it was faster, better, easier and free 😃


@Jacobguenter wrote:

Can you get me a PUK code


Nobody who has pariticpated in this thread can get that for you. Only a cutomer support agent can provide that.

Jacobguenter
Great Neighbour / Super Voisin

Can you get me a PUK code

hTideGnow
Mayor / Maire

hi @RippyMode 

if you are sure it is the sim card unlock PUK that you are looking for, then PM support agent can help.  You can submit  ticket by direct message:  

          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

samsunga31
Model Citizen / Citoyen Modèle

Hello.

To get your Public Mobile PUK code, you must contact customer support, as it is not printed on the SIM card or its packaging. You can do this by starting a conversation with the virtual assistant SIMon or by submitting a ticket to the Moderator Team through the Public Mobile website's contact page. When you contact them, you will need to provide account and security information to verify your identity.

softech
Oracle
Oracle

@RippyMode 

If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM  Card, SIM cannot be accessed" or on an iPhone's status bar showing  "Locked SIM"
         open message support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
          or use this direct link to open Chatbot ticket: https://urlshortner.tiia.ai/xYpc_I 
            **Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you 
there.

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