11-01-2025
08:40 PM
- last edited on
11-02-2025
01:28 AM
by
computergeek541
I need a PUK code, enter it in your phone to reset your SIM card’s PIN number. I entered it to many times wrong on my phone.
yesterday
I ended up getting a new eSIM as it was faster, better, easier and free 😃
yesterday
@Jacobguenter wrote:Can you get me a PUK code
Nobody who has pariticpated in this thread can get that for you. Only a cutomer support agent can provide that.
yesterday
Can you get me a PUK code
11-01-2025 08:45 PM
hi @RippyMode
if you are sure it is the sim card unlock PUK that you are looking for, then PM support agent can help. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
11-01-2025 08:44 PM - edited 11-01-2025 08:46 PM
Hello.
To get your Public Mobile PUK code, you must contact customer support, as it is not printed on the SIM card or its packaging. You can do this by starting a conversation with the virtual assistant SIMon or by submitting a ticket to the Moderator Team through the Public Mobile website's contact page. When you contact them, you will need to provide account and security information to verify your identity.
11-01-2025 08:43 PM
If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM Card, SIM cannot be accessed" or on an iPhone's status bar showing "Locked SIM"
open message support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
or use this direct link to open Chatbot ticket: https://urlshortner.tiia.ai/xYpc_I
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there.