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Resolved! New account welcome points still given ???????

PM is now offering 3x Points-Back, on new accounts. On the $15 plan that amounts to a $2.25 credit each month.---In addition, do they still reward the new account welcome points?

Beer by Town Hero / Héro de la Ville
  • 358 Views
  • 33 replies
  • 0 Bravos

Resolved! Card rejected by public mobile no apparent reason

Does anyone have issues with their automated payment? Been using same automated but did not work on August 18. Had to use a different cc and now it sending me text that payment is due but my account says active renewed till September 17

jlegruiec by New Neighbour / Nouveau Voisin
  • 153 Views
  • 2 replies
  • 0 Bravos

Resolved! How to activate refurbished phone and new sim

Just received my new phone and sim and wish to activate. I have an existing account with Public Mobile and that phone is dying. When I try to activate the system will not take my email address as there is an existing account. Do I have to cancel my a...

Aj2022 by Great Neighbour / Super Voisin
  • 168 Views
  • 10 replies
  • 0 Bravos

Phone

I can't make or receive calls but everything  else works .

Ccs1983 by Great Neighbour / Super Voisin
  • 142 Views
  • 7 replies
  • 0 Bravos

Resolved! Payment expired and forgot login name

Hi,My credit card expired and now I can't access my phone. I'm trying to login to update but forgot which email and/or password I setup. After I selected Forgot Password and provided my (current) email address and a new password., the Login screen st...

Jasmine2022 by Great Neighbour / Super Voisin
  • 252 Views
  • 4 replies
  • 0 Bravos

Resolved! 4g plan

is 4g faster than 3g for incoming calls . All calls go to my voice mail .

Tob1onone by Good Citizen / Bon Citoyen
  • 357 Views
  • 14 replies
  • 0 Bravos

duplicate messages

I have an iPhone 6S. It has started sending duplicate messages randomly. On my end it says the message was not delivered but the other person will get two or three of them. It seems to be only Android users that see this. My question is whether this ...

atorrin by Good Citizen / Bon Citoyen
  • 167 Views
  • 6 replies
  • 0 Bravos

Resolved! PAYMENT

MY CARD EXPIRED… WISH TO UPDATE ACCOUNT WITH NEW CARD 

Savo by Great Neighbour / Super Voisin
  • 123 Views
  • 4 replies
  • 0 Bravos

Resolved! Student plan

So just to be clear after reading I can switch to the student plan (20 gig 4g 55.00 per month) and keep my old rewards program cause I didn't switch to the new rewards program

cannonman55 by Good Citizen / Bon Citoyen
  • 273 Views
  • 6 replies
  • 0 Bravos

Resolved! Buy more data

How can i buy more internet data?

hsadet by Great Neighbour / Super Voisin
  • 125 Views
  • 2 replies
  • 0 Bravos

Resolved! HI guys.

Just wondering how do I change my 4 digit PIN? THANKS

Fitore by Great Neighbour / Super Voisin
  • 102 Views
  • 2 replies
  • 0 Bravos

Resolved! Phone compatibility

I’m interested in getting an iPhone 12, is it compatible with public mobile?

Emmarose6650 by Great Neighbour / Super Voisin
  • 226 Views
  • 5 replies
  • 0 Bravos

Resolved! Pre-Authorized Payments $2 reward?

Signed my wife up to Public mobile last month and set her up with the $15 plan, she doesn't really use her phone. But unlike myself, when I set-up her Pre-Authorized Payments, she doesn't get the $2 reward. Is that done now?

Gripper123 by Great Neighbour / Super Voisin
  • 266 Views
  • 3 replies
  • 0 Bravos

Resolved! Is the 4G plan worth it?

Mybe its been asked...I have been with public mobile a few years in Calgary.Will I note any speed increase by moving to the 4G plan?

oldslow by Good Citizen / Bon Citoyen
  • 277 Views
  • 5 replies
  • 2 Bravos

Need a refund for non working us roaming

Original account is Rutlandkid123, for some reason I was unable to login and I am not recieving any emails to reset my password. However besides that point I purchased us roaming while I was in Vegas and it did not work at all. I tried restarting my ...

Rutlandkid321 by Great Neighbour / Super Voisin
  • 446 Views
  • 22 replies
  • 1 Bravos

Issues with New Website

I am having difficulty adding data to my plan on the new website because every time I attempt to do so in the self-serve platform, the squirrel, chestnut, and hearts logos override the the areas I want to access (to see my plan usage, add on usage, e...

francesdamico by Great Neighbour / Super Voisin
  • 104 Views
  • 3 replies
  • 0 Bravos

Discount code

One of my friends gave me a discount code but when i enter it, it says that it is not valid. Pls help.

Service

I changed my number 2 days ago and now my service is just not working. I’ve had family call the number and some other girl picked up. Help I just wanna use my phone. I’ve got important calls to make.

melodymay99 by Great Neighbour / Super Voisin
  • 111 Views
  • 5 replies
  • 0 Bravos

us roamimg issue

add on not working. dose it takes some time to activate

gehman64 by Great Neighbour / Super Voisin
  • 210 Views
  • 13 replies
  • 0 Bravos

Resolved! Student plan

My daughter is 15’r and currently has the $50 plan per month for 10 fb at 3G. Is is possible to switch her to the student plan? We have contemplated possibly switching providers because she doesn’t get the best network coverage for the amount we pay ...

Keegansmilez by Great Neighbour / Super Voisin
  • 308 Views
  • 11 replies
  • 0 Bravos

Resolved! USA Roaming

WHY is their not a whole bunch more members not barraging PM about fixing the US roaming problem??? I as well as many are paying a monthly fee for a plan that includes roaming. I have heard every stall tactic with NO straight answers from PM on this ...

jyb by Good Citizen / Bon Citoyen
  • 274 Views
  • 8 replies
  • 0 Bravos

Resolved! 3G or 4G

Is 3G too slow or good enough for non video watchers?

toddmatheson by Good Citizen / Bon Citoyen
  • 191 Views
  • 6 replies
  • 0 Bravos

Resolved! Private message to public mobile

Advised yesterday by Oana to secure my account ( did so following steps given) then she’d be able to review my account if I sent a private message to PM, no idea how to do that. Looked up private messages but no help. Really want someone to check I h...

Carole8 by Good Citizen / Bon Citoyen
  • 186 Views
  • 5 replies
  • 0 Bravos

Resolved! voicemail, 3G

I see voicemail is included. How long will 3G be available and how slow is it, anyone? Thanks

toddmatheson by Good Citizen / Bon Citoyen
  • 152 Views
  • 3 replies
  • 0 Bravos

Resolved! Voicemail

How much extra is voice mail and how do I install it with public?

toddmatheson by Good Citizen / Bon Citoyen
  • 205 Views
  • 5 replies
  • 0 Bravos

Resolved! can't submit ticket

Hi community,can you someone help please?is it just me?trying to submit a support ticket for technical issues through the chatbot and all works fine until the chatbot provides a link to a page where i have to login with my community username and comm...

reypm by Great Neighbour / Super Voisin
  • 303 Views
  • 6 replies
  • 0 Bravos

Resolved! holiday bonus data is gone after I buy an 1GB extra data

last billing cycle, I use my plan data, including 1.5 bonus holiday data(add-on) that I got during Christmas.so I bought an extra 1 GB data add-on.when I come back and check this billing cycle, I found out the 1.5 bonus holiday data is gone.it is not...

Jeff8 by Good Citizen / Bon Citoyen
  • 128 Views
  • 5 replies
  • 0 Bravos