Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello I had my contact number with public mobile but now I want to port the contact number to Fido . Please help me how can I do that . I am not receiving the sms from PM . Please help me
I have several accounts I would like to port over to PM, are the problems PM was experiencing with text messages truly resolved?
Hi everyone…I currently have the $25 3G plan with unlimited international texting and unlimited Canada wide calling should I keep this or Switch to the 4G plan at $19 with unlimited international texting and Canada wide calling… Thank you,AdamCan som...
Recently I seleced a 4g plan, but why it still shows 3g plan from my cell phone?
The new REWARDS system seems to have deleted my old community account. I was forced to apply a new nickname and as a result, all my previous posts and questions have disappeared!What gives?
I was FORCED to switch to the new Rewards system in May. I received my first bill under the new system and my $4/month LOYALTY and $2/month AUTOPAY rewards have DISAPPEARED That increases my subscription cost by just about $7/month (with taxes), m...
Hi looking To sign up for the new can-us $35 month plan. Is there a term involved with this? Also what’s the cancellation policy
Isn’t there a way to keep the old system of getting credits on bill every month or do I have to go with this system??
I am not able to access account due it being locked for days and I get same answer, please try again in one hour . I would like to change my email
Hello all!Question: I have a physical SIM card with Public and as I travel a lot, I wanted to switch to an eSim so I don't always have to pop the cards in and out when I'm somewhere else. Does anyone know how to go about this? I want to keep my same ...
Hello everyone, My service is currently on hold because my payment is not being processed for no reason. It is giving me this message: "Sorry, we're not able to process your payment at this time. Please try again later." It will not work. What the he...
They should change west Edmonton to 1G service only. Service technician knows there's a problem but CANNOT fix it. What a joke.
Hi,For the past month I have not been able to send or receive pictures via text messages.I never had this problem before and have not changed any setting. My data is on as well.Most people I send to have Apples.
I do have a public mobile phone which is a very old phone, it doesn’t have any SIM card inside and the phone itself has a number, now this phone is totally died and I need to transfer this number and plan to a new phone( which I can buy a new SIM car...
Can I have 4 phone numbers on one bill ?
I changed my public mobile number 2 days ago and I still can’t receive calls or texts. However my data seems to be working fine. Tech support was suppose to reach out to me, but they are yet to contact me. Has this happened to anyone? And how long do...
Help! I have been unable to transfer my number from koodoo to PMEvery time I log in, it tells me to get support.I just signed up and recieved the SIM a few days ago.Paid for a month and now I'm having so much trouble with setting up this account...I ...
My bill is up $6 ? Is there a change in rewards ?
The new phone number port occured Friday and everything works except for our going texts (sms) which keep showing the temporary assigned phone number. Calls work.Have reset the phone and turned the device on and off. Removed the sim and replaced it a...
my bill just went up from 17.25 to 28.75 . Increase of 11.50 any chance of finding out what the problem is
I activated my plan with a temporary number is there a maximum time limit before I can't no longer port a number from a different provider?
Currently $15 250MB 30-day billing.How do I switch to $19 3GB 90-day billing.I only see $19 1GB 30-day billing as an upgrade option.
While in the United States why do you have to unselected automatic network operators setting and select the network provider manually to get data to work. Seems in my case AT & T seems to be the problem and selecting T-Mobile is the solution.
Would you still be able to add the 34 dollar Canada US plan on May 20 or is May 19 2024 the last day of this promotion?
Why did I lose my rewards of loyalty, pre-authorized payments, and refer-a-friend rewards when you forced me to migrate to the new public points system. You clearly state "you will not lose rewards.
I tried several times to switch from esim to sim card and I get stuck on the last step #6. Also I can't cancel the subscription. This app is a disaster. Can someone help on this?
I want my payments to charge through on the first of each month. Is this possible to adjust? Or does the 30 day payment cycle negate this? Thanks to all in advance.
Cant login, system asking code sent to email when i complete this task its asking for Code sent to my phone which i have no access at this moment. In instructions to reset password its saying either or but not both for otp
I can't seem to receive picture messages but I can send them, upon receiving picture messages it just says that one or more media attachments have been removed.
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