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SIM not received ordered Jan 25

Rus625
Great Neighbour / Super Voisin

Hello

Ordered SIM + plan late Jan 25, 2026. Expected Delivery Feb 3, 2026. Now Feb 9/10, no SIM arrived, no updates.

Thanks!!

1 REPLY 1

hairbag1
Mayor / Maire

@Rus625 

it's been known that sim's can take up to 3 weeks to arrive via Canada Post. If you can be patient a bit longer, you'll get it soon. 

You can massage Customer Support using this link to confirm their shipping date...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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