02-10-2026
11:44 AM
- last edited on
02-10-2026
12:34 PM
by
computergeek541
I am unable to recollect my email and password used for the current public mobile package , I need help with getting those details as my auto payments details need to be updated and due to which my service has been stopped.
02-10-2026 11:46 AM
if you tried Forgot email Forgot Password links and still unable to find the login, you need to ask PM to help
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage