I'm porting in to public mobile.

[AMINURR]

When to insert public Mobile SIM in. 

Will I receive final email from public to replace SIM?

[Chalupa_Batman]

Sorry for the delay @AMINURR was watching NFL Football.

Now, you can turn off your phone, take out the old SIM card, insert the new Public Mobile SIM card and then reboot your phone. If it doesn't work right away, go to your network settings and reset them and reboot. This will force a connection to the Public Mobile network.

[slusagm]

Make sure your remove the old sim card and disable old esim

Then,  Reboot phone and Reset Network Settings 

If you need PM to help, open ticket,   you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

[AMINURR]

I did all steps, and receive email from public- plz note it may take 5 hours for us to transfer your number from your previous provider.

I check previous provider SIM status, it's inactive now.

Do I replace SIM now ?

Thanks

[Chalupa_Batman]

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@AMINURR wrote:

When to insert public Mobile SIM in. 

Will I receive final email from public to replace SIM?

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Can you elaborate? Your question isn't clear enough.