Recently had phone number changed with a PM Moderator and the phone
worked for awhile and now I have no service.Also can you please verify
my telephone number which should be xxxxxxxxxxxx. Thank you.
The email which is used to register is not working anymore and now I
have to pay the bill. But they are continuously send codes to that email
to verify. Please help me with this problem . Thanks
I got a referral completed and my referral asked if it went through 10
days ago .. the agent advised that it went through 11 days ago and it
would take 2 days for it to show .. i still havn't seen it on my account
yet .. can anyone help?
I got a new plan two days ago. I paid $60. It includes unlimited talk
and text in North America and 10 Gb of data. Today, is telling me I have
used all minutes !! And I have not even called outside
I have automatic monthly payments to my Visa card. And have not had any
issues. On the phone I was told I owed $3 and now I owe $7. My payment
was due July 19th and I have been without service. I tried to upgrade to
4G speed and 6G monthly on July 18...
This is not the first time I am having the issue, non-stop emergency
alert for every 1 minute but this time started from 6 am this morning
till now (11:48 am). There is no way to stop it from the phone setting.
I lost my SIM card and got a new SIM card, inserted it into the phone,
and changed the SIM number on the profile setting. And now, calls and
texts are working with the recent phone number with Public Mobile.
However, the data isn't working at all.I h...
Hello, I am new user here. I have a basic plan of 40/ month with no
international add ons. What will happen if some international call calls
me? will I still be able to receive it?
My Public plan did not change on plan renewal date when it had confirmed
it would. I have $40 plan currently and wanted to switch to the $41 plan
with 4g. Now if I must change it’s telling me to pay again when I had
payed yesterday or wait another mo...
I don't understand why I can't log with my credentials when I open a
ticket. That keep saying that an error in my credentials but there not I
can log in my account and the community portal just fine.. the problem
that I'm facing is that I renew my pl...
I recently moved to a different part of my province meaning my Public
Mobile cell is now long distance from my home land line. How do I make
my cell phone number local to my new locale? Ideally I would retain the
same cell number but would change if ...
Hi! I purchased a US talk, text 250mb data roaming addon and can not get
it to work. The area I am in in Alaska has service from AT&T but my
phone will not connect to their network. I have done everything the site
says to check the apn settings and s...
I've not seen this one before! When I try to login (since the website
update with 2fa turned on) the site says i have to receive an email and
I click the button but it never arrives to my gmail. My gmail and login
are: xxxxxxxxxxxxxxxxxxxx I need to ...
So my account rolledover into the next billing period and my data was
chewed up in a day. I bought more and that was chewed up in 2 days. I am
not a video watching just check sports scores mainly. We are camping
near the USA Gulf island but are still...
I have tried rebooting my phone; made sure that Public Mobile was listed
in the Settings; and made sure that my SIM card was working. I now need
Customer Support asap.
