11-23-2025
09:25 PM
- last edited on
11-23-2025
10:58 PM
by
computergeek541
Why did my Public Mobile Account go from $15 plus tax to $18 plus tax. The receipt says automatic top up which I have no knowledge of making a top-up.
11-23-2025 09:30 PM
hi @BON10
PM sent out text about the $3 increase around Mid September. All $15 plan will see a $3 price hike, but only the $15 plans have the price hike and no other plans
But PM offers a better value of the $18 for us to change to. Check your My Account's Change subscription and see if the $18 - 1GB plan is still offered, if so, schedule a plan change using Change on Renewal. This plan is the same $18 in price but give you more data
and for "automatic topup" , that is Autopay, all accounts are enabled with Autopay now. You have been with PM long time, you should know what