Hi @Aaden0809, what exactly do you mean by reset the account? Do you need to reset your password? If so, there is a Forgot Your Password link on the login page. Try that out. if you do not get a password reset email within an hour or two, you would need to contact the moderator team via private message. Should that be needed...
Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.
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