Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
hello all,Can I still recieve a call on the temporarily suspended cell number that was left in Canada for90=days while out of Canada? Frankmanny
Hello, I have 2 issues: 1. I have been trying to sign in to access my account but I am not receiving any emails after requesting a password change. I have requested for it for almost 2 weeks now and have yet to receive instructions to reset it from ...
Dear PM Community, I'm having troubles activating my sim card via self serve portal. I've done all steps and it's seems to be "all good", even my online bank says that I paid for the plan. Altough I don't have a phone number assigned to my sim and i...
this is starting to get really annoying made the payment came off my account says my credit is $67 but yet my service is still suspended this is really messing with my day. how do i get this fix?
Yesterday I found out that Freedom Mobile is offering the following for $50 per month:- 5GB Data (+3GB Bonus if you sign up by end of today)- Canada Wide and US Calling- Global Texting I did a quick check on PM and found that for the same features as...
Hey PM....start putting some value back into your 90 day plans or dump them. With your $40 30 day 4.5 gb plan, your $120 90 day 7.5 gb plan is insulting. On my first PM account I got the up front data bucket and a slight discount. Now I not only ...
Hello,I received my sim card for Public Mobile last week and filled out the form to transfer my number from prepaid PC Mobile (Bell) using my device's serial number. My number showed up on my new phone the next day and I can now send/receive texts, p...
Public Mobile should integrate options to extend cellular plans to smartwatches that support it (like the apple watch 3). Honestly, Its just a money grab for phone companies since your already paying for the plan. Its such a good opportunity for them...
Hello, I just activated my public mobile sim. Can someone help me switch my number from Koodoo/close my account with them? Thanks in advance!
Hi,I recently travelled and used foreign carrier sim card while was abroad. The data settings on my iphone SE were changed to those of the foreign carrier. Don;t really know what was changed.When I returned to Canada, i could not activate data with m...
Greetings! Later this month I will be traveling to Canada for a week from the US. I would like to take my unlocked phone with me and use it while I'm there. From what I understand, the process is that I simply purchase a Public Mobile sim card and pl...
My boyfriend and I just set up accounts but in his email I missed a number without realizing. My VISA/DEBIT card is linked to his account and we need to fix his email immediately.
I cant seem to open a new account because it will not recognize my cell phone number and i dont get a password sent
I have tried a number of times to reset my password and gets the notification that an email has been sent with instructions to reset and email never arrives!What do I do now?
Wanted to know if unlimited US calling applied as well when travelling to the US, or is that only restricted to when I am in Canada? Or would I have to go with a roaming plan?
I changed plan and was on auto pay but once plan changed today and account suspended due to auto pay failure. Moderater send me PM for more details
Hey I was trying to log into my self serve account but it locked me out after to many attempts. I also tried to do password recovery but after entering my email address the next step just had an empty box with "Security Question?" above it and honest...
Hi ineed to transfer my numbers from rogers to public mobile what can i do i have the sim cards
I am currently with PM, might be porting out soon to Koodo, and I understand that whatever I paid for the current plan is not refundable for the 30 day period I have selected. But I have around 33$ as credit. Will I be able to get that as a check or ...
I treid to upgrade my plan to the $45 for 4.5GB one and I selected and paid for the plan on my account. Instead of upgrading my plan however, the website charged me $43 (I had $2 credit in my account), put a $5 balance in my account and renewed my ol...
Like Subject,When I call a stranger, it shows that my number is a company name.Why?And how can i change?How do I display my original phone number when I call a stranger?
Hi there, new to public mobile community. I wanted to try the public mobile service out. Can I get a monthly plan ($40 for 4.5 GB) and cancel it after a month ?or is there a minimum time period ( i.e. two months or three months) that I have to contin...
@will13amStrange, but I'm seeing double when it comes to your username today. This glitch seems to be only affecting your avatar, not that of other oracles or members. Your avatar looked fine yesterday and I've not changed any settings on my browse...
I’m looking to switch to freedom because they are offering 4x the data for just $10 more than I pay now. How would I get a refund of my unused paid months in Public? I’m happy with the service just tired of getting data warnings.
Upon activating a SIM card with PM I was offered a 2-day promo deal that was happening at the time for get 1 month free. The month is currently up and no credit has been applied to the account for the free month.
So I bought a sim card on the 29th and it worked, I sent and received local texts and calls, but today its not working, I can't make calls, someone tried calling me and it won't work.I'm really disappointed because I need a phone line that isn't on d...
will I get credit for the days before my renewal date? Or I just have to pay the full amount starting now. Thanks for your reply!
After many failed PUK codes, my sim card got blocked. How can I fix this asap? Please help me! Thanks!
Just want to wish everyone a happy Canada day. Celebrate safely and take pride of living in this great country!!!
I want to access my voicemail externally. After resetting my voicemail password in selfserve.publicmobile my account it should be temporaryly my 10 digit phone number now. Now if I call my cell number from another line then as soon as I reach greet...
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