Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I'm trying to set stuff up for some relatives. I had already setup my account without hassle. With the referral code I got, I proceeded to setup a relative's. I had done all of it until the "add-ons" part but I refreshed the page since the selectable...
We currently have 4 phones on Public Mobile. However, we need to port one of the numbers out to another carrier. I was told that I need the PM account number. Any idea what this is?I logged in and gave him what I see on the screen - 1000000xxxxxxx. H...
I'm not sure whether to start a new thread or reviving an old thread of the same topic. I'm about to help two family members porting out one number of a shared Telus plan. There's no commitment on the plan. Main account holder, "Person A" whose name...
I signed up for one of the larger plans and as bonus was given 400 International calling minutes which includes Hong Kong along with one extra gig of data. When I tried to call Hong Kong I was told via a voice response message that International call...
Activated this afternoon,but still no service and can't make any call
Hi, I'm a regular visitor to BC - each year I travel from Australia to ski for a few months and over the past several years have used Public Mobile. The problem is, that when I return each year the previous email address is invalid (as my account ha...
Can we transfer somehow. if we pay with credit card what do we use credit for?
I changed phone now my mobile data is not working ,
its there any contact information can given even a text number, for assistance
I had a plan with unlimied talk with in canada and the uSA. But for he pass month Am unable to make call to florida, its keep saying this number is out of services is out of order. please help me every important or can you recomend what to do
With two separate accounts different emails for each, but both in my name, I cannot save each account link on my computer separatly. If I save one with freshly-entered password, the second account is saved with the same password and account number.S...
i will like to get the 50 dollar plan on my phone# : (289) xxx - xxxemail me at: xxxxxxxx@live.com Edit: personal info removed by NDesai
Tried to activate online but ended up having acitvation error and asked me to try again. When tried again, the sim number become invalid, even after waiting for more than 12 hours and tried different computer/brower/clear cache solutions. Seems the p...
can I jsut reply to anything on community to gain points? and when do I know I have earned money off my plan?
I recently activated not seeing offer can we somehow add autopay at same time as I switch my 15 dollar plan too the offer?
Is there a expiration for the free 1gb data and 400mins intl call?
Hi, the store that activated my sim card typed in the incorrect phone number that had been ported over from rogers pay as you go. i would like to change the number back to my original phone number if possible.
I have activated with success and now ready too add Autopay too the second sim I activated....I wander how long it will activate
I'm going to be in the USA (Florida) for three weeks. What's the best package to get for talk + data while roaming down there? Also if I'm on WiFi is there any way to make calls for free?
Hi, I'm lookin at buying a Xiaomi Mi 9 SE phone. Will it be compatible with Public Mobile's 3G and 4G LTE networks? Are there any concerns? From Xiaomi's website, it shows the following bands supported:GSM: B2/3/5/8UMTS: B1/2/4/5/8FDD LTE: B1/2/3/4...
Hi, i have got Happy holiday gift from public mobile as 400min international calling and 1Gb data. Thanks public mobile nice x'mas gift. Vimal
I have the opportunity to move my number to a work phone (with Bell) and then would like to give my phone to a relative who will activate on Public Mobile but need a new number. Is this all possible, and what are my steps? Thanks!
Can I use maps on my iPhone in the USA for navigation
I want to set my daughter up on PM but she (and her phone) is out of the country at the moment, and she is using a local SIM card. If I get a PM SIM card and set up an account and activate the SIM, and port her number from our current provider, will ...
Does this rewards stuff actually work?
When I got the email about PM flash deal, it was Saturday morning, I have to work in the afternoon, I rush to Londondrugs in Coquitlam Center because thay open early. The guy said they dont know about the flash deal and cannot offer me, then I went t...
Hello, I am getting an X on my network. Am not able to connect at all?
