Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I had an account and a sim card with Public mobile. I used the services for many years but found a better offer for more data.I changed providers.I tried the new provider for a month but wasn't satisfied with the coverage.I would now like to rejoin P...
@CS_Agent The amount of PM spam on this forum is way too high. It is time to start being proactive instead of reactive. Saying "we can't do anything about it, just report it" does not cut it. Other forums that use the same platform (Khoros) have im...
Hi! Everytime I got a VM, I wasn't able to retrieve it by pressing 1 since the VM access number was not in the phone setting but I always get an error when trying to set the voicemail access number to 306-580-4001 which is the access number for my c...
I need to reactivate my account in order to switch service providers. Is there any way to temporarily reactivate without needing to pay for another month? Thanks!
I can receive texts and calls from some people but not everyone. For instance, my bank has been trying to call me or send me an authentification code for ages, and the text/call never arrives. I thus haven't been able to log in into my banking app fo...
My cell number is being used to call a phone in NS. I have a limited plan and there is a person using up my 50 phone minutes per month. How do I get rid of this? They are using my cell number.
How is This Possible? I Pay My Phone Every Month On Time and Pay for Unlimited Talk Canada Wide and Unlimited International Texting. How is It My Phone isn't Working & Is Saying Repetitively That I'm Out of Minutes and Need to Add More When I am Payi...
Hey guys, hope you are all having a good weekend. Now, we all know they're competing companies out there. Such as one that rhymes with 'matter'. My question is this: Should someone switch to a competitor or stay with Public Mobile?
Hi guys, has anyone noticed any problem with their internet using data nowadays because mine becomes really slow or stops working, then I have to turn data off and then turn it back on
I need someone at public mobile to confirm for me that my plan includes picture messaging and does data need to be turned on on my phone to recieve pics. Turning data on is the only way I recieve them, even if I'm connected to my home wifi. I don't b...
having issues with the sim not activating...Let me begin by saying that I have had PM on my phone for 3 years now and have had zero issues.I managed to talk my wife into it and she purchased a new phone with the intention of porting her number from T...
I successfully ported out to another carrier, and now cannot log in to my PM SelfServe account. Is this the expected behavior?If so, how am I supposed to disable autopay?
I am trying to get help to change an email address for an account and was getting help from an agent with a ticket and a code was supposed to have been sent but not received and now they are not responding to my requests to re-send the a code or any ...
Hey guys, hope you all have a Merry Christmas and a Happy late December holidays in advance along with new and BETTER things in the upcoming year! My question is regarding the multi SIM cards that Public Mobile gave away for free a couple years ago....
I purchased the US roaming package yesterday from home in Canada. Today, I am in the US and do not have the package. Chatting with Simon did nothing. I tried to contact CS but the preprogrammed responses don't help. How do I activate the package I pu...
please help. I am now without phone service. I went and bought my voucher to day as I always do at London Drugs. It wont' accept my voucher when I input into 611???
I am wondering if I can re-use a Sim card? I previously was with Public, then switched providers as part of a new phone deal, but now am switching back to Public. I still have my original Public Sim card - can I activate it for a second time? I don't...
Good Afternoon Im wondering why when I set the My Region Setting to PEI where I’m located it always reverts back to Quebec or BC or anywhere but the right place thanks
