Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hello folks how góes it. Thabks for the help earlier with the sim problem I mention earlier I purchased it for my daughter. Now we got a little problem. We got her all set up with new number and selfserve. But now she's trying to log in and it's not ...
We live in Grand Forks B.C., which is close to the US border. We get messages that we can't use the phone because we don't have US roaming, when we are sitting in our house in Grand Forks BC
Hi, I just bought a Galaxy watch 4 LTE, so I had to retun it as PM does not support direct connect to smart watch. So if you buy it only buy a version to pair to you phone not a sim or LTE or change your provider.
I have tried to pay for my plan but it is not accepting my visa Debit card. I called the bank and they said it was on public mobiles end. What can I do now because my phone is not working because of insufficient funds?
1) After down loading apps they do not rest on my welcome screen. 2) There is no "APP" locating feature on my welcome screen that locates apps3) My computer does not recognize this new phone and hence I am not able to transfer ...
Received money for kids phone plan for xmas, went to "make one time payment". Then added the $200 gift money and total came to $230....I adjusted to $176.00, making total close to $200. Clicked submit and balance does not show tax....why is there tax...
Hi, Would it be possible to retrieve all the text messages that I have sent up to date to others and those that I have received from others up to date from public mobile online? If yes, how and from where can they be retrieved? They are not stored o...
I get a text telling me that I have 5 texts left (for example) of 50 per month and yet I see that the same plan has UNLIMITED texts...What is that about?
I get an email that says, "Congratulations! Your email was received and is eligible for this offer. Activate today on any plan $35/mo+ using the promo code 2GBBONUS. Bonus data will be applied for as long as you’re with us.*"Great! So I go to "Add Pr...
I don't recall my password for self serve and I don't have the email address I used when I setup the account. Can I make a new account? My plan just expired and I can't add a credit card over the phone automated dial in feature. Thanks
Lucky and Chatr offer Unlimited Data. That's a pretty huge advantage. Reminds me of Freedom. Freedom slows you down to faster speeds where as Lucky and Chatr is a bit slower; still an amazing feature to have (128kbps speeds). I wonder why all discoun...
How many people out there hate public mobile like I do. I bought 2 preowned phones and received 3 malfunctioning phones and 1 working phone. I wish I had a land line. I can’t be without a phone for a week and a half again. I live alone and need to be...
Hello Community, I have a friend who also has Public Mobile, but I already purchased a phone plan with Public Mobile before she could send me her referral code. Is there any way to use her referral now? Thanks
I received notice yesterday that my account has been suspended and that I needed to make a payment.I logged in and got the notice that my plan has expired and needs to be reactivated. I tried that, says I need to make a payment. My CC details are fin...
