Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey PMi love it here. Who doesn’t ?:) What plan you all using to save $$$
Ha,After well over a year and paying $15-25 a month to use up bonuses, I used the last of my data today. Perfect timing as my cycle starts tomorrow.Not complaining in the slightest.
A friend of mine referred me to Public Mobile. I submitted his code but he did not get the reward for the referral and I did not get the $10 credit. He was told that my phone number is not on record but that cannot be so because I am using the phon...
Hi there,I've been locked out of my account. Im trying to make a payment and I dont knoq my 4 digit pin. Please help!!!
I recently started an account and I'm in the middle of porting a phone number, I was unable to do it and was given an error code, and I cannot submit a ticket because I don't have any active phone numbers of public mobile yet how do I get this resolv...
I ported out my public mobile number to another provider. How long do I have to wait to port that number back to public mobile?Thx.
Hi everyone,My phone is not receiving service (says no service in corner, unable to make calls or access cellular data). I've tried to update the APN settings, however, the only fields that are present within 'cellular data network' are APN, username...
i was charged twice for the same month. how do i get one of the transactions reversed?
Can I change an email? Or have 2 access with one email? Want to manage my daughters phone.
I was copying some records to excel and "just noticed"! For Transaction History Payments:There is a toggle choice for 7 days, 30days, 90 days and 6 months. And you can take a range for same. But Usage is different for toggle of 7 day or 30 day and ...
I am 10 days into my billing cycle and out of data (unusual month for me). I would like to switch to a larger plan. If I change now will I have a new date for my billing cycle from here on out? Or will the new plan be prorated to just fill the next 2...
Hello, I had a Huawei Mate 20 Lite for the last year or so and have been using Public with no problem. I just bought a Oneplus 7 Pro and put the same sim card into it. Texting and calling works like a charm but I cannot use my mobile data at all. The...
Hi, I am recently join public mobile with plan $15, 250MB, 100 minutes call. The data works will. The web page shows I have not use any calling minutes by now(and I did not call anyone by now), but when I try to call someone, it always said I use al...
I would like a refund of the $17.25 you charged on my credit card. I never got my phone activated as you gave me someone elses phone number. I cancelled my service. However, I was charged $17.25 and I would like this refunded. Thank you
Hi there, I remember signing up for Public Mobile in February for the first time because of a promo, I believe it was the Lunar Year one. Anyway, it came with extra data, which I'm certain was more than the 2GB that get now. How did this disappear fr...
I have an account under another email of mine and forgot the password, and locked out the account attempting to reset it.
Since this is about paying for your service, I've moved it to Paying For Your Service.
The place i buy my phone cards is closed down. Now i have to go somewhere else and they only got a $22 voucher witch i needs a $25 voucher i dont have a car to go and get this so i had to get it i needs $2 for my plane can someone help me
I was thinking about changing my phone number and when I went to change my phone number through my account, only a small number of new phone number choices show up. I refresh the list and the same numbers show up. Is there a way to either view more n...
Hi there, just recently I had my old phone number ported to my public mobile account (I was with Koodo prepaid.) when I go online to my PM account it says that my phone number is the old one (which I want). But even after registering my SIM card, my ...
To whom this may concern, I had to change my visa debit card because of fraudulent charges and was issued a new card by my bank-RBC. My autopay was rejected because that card was frozen by the fraud department. I have a new visa debit card and have t...
Messages. Is there a way to delete multiple messages as selected vs one at a time?
Help! I hardly ever login to my account because I prepay my phone and can't remember my password and maybe not even my username. I wanted to get information on how to switch from a Samsung S4 to a Huawei. So now I have 2 problems. My email is********...
