Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Just wondering if anyone knows how to update the birthday on my account without the help of a moderator? I read posts that saying that a moderator can do it but I am just wondering anyone knows you can do it yourself? Thanks
my data stopped whats going on? I am not due till next week to buy more time?
I have an iPhone 6s, wifi and voice works fine. Cell data suddenly died last night. I’ve reset the APN settings, tried my SIM card in a different phone (data still dead) and I’ve rebooted my phone several times. The other possible issue is that I’ve ...
The title of this post is the error message I receieve when I say I've forgotten my password, trying to log into the non-community site, so I can manage my cell account. I tried another email address, and I received a different message saying that em...
It has been working fine. Somehow I don't know since when I have a problem in sending out messages. But I can receive.
Hi There I am Reactivating my Public Mobile account as porting back from Koodo and want to keep the same email address that is =====@gmail.com, i have already purchased a new card ...once activated will port my number in to this network please help ...
Hello, I received a message from public mobile stating that they received a request to port out my number. I am very worried and would like urgent help before my number gets stolen. What is the best way to get this actioned before it is too late?
My plan recently expired and I forgot to add my top up card before hand. My account is now temporarily inactive. I've added a top up card within 24hrs of expiration of plan but have been without service for 48 hours after top up. Anyone have any insi...
Purchased sim at a Walmart and assigned a phone number. Now trying to log into self serve and unable to. Try to create a new account and says number is not valid or account is already set up. Try to reset password, account doesn’t exist. Help please!...
I am wondering if the $15. Plan that offers a 250mb “data bonus” for signing up to autopay also gives the $2. discount per month, separately advertised with signing up to autopay...or is it an either or option?
Due to some issues I had using my credit card, I had to cancel the card. Now I would like to change the credit card number on the account. For some reason, due to the fact that I do not log in that often into the accounts, I cannot remember my passwo...
How do I get more data
Hi everybody, Is it possible to transfer a number from TextNow, which is basically a Voip, to Public mobile? In TextNow app, it is just a number and my name, and there is not any account number, address, etc to provide to PM so they can port my numbe...
SUre this is probably a dumb question, but I can't figure out the way billing works here. My daughters plan just renewed today (first renewal since setting up the plan). It's a $15 dollar plan, set up on auto-pay. The info in Recent Transactions is s...
Can I share data between my phone and a tablet. I need away to able to access my email and print on my mobile printer. I have an iPhone thanks don
All worked as planned. Made phone calls sent texts and used data. All worked well. But I found that I had a lot of dead spots in Michigan and Indiana where i had no service at all, is this normal after it switched to t-mobile. And a couple times to a...
Create your own plan does not work. It goes around in circles. It says Create your own plan using the Plan Calculator. I cannot find this link anywhere. I see a create your own plan link on the bottom menu on my account page but when I click that li...
We received a call from PM, regarding the transfer of a phone number.We had used the wrong 'PIN' for the transfer, so now it is incomplete.We found the correct PIN, and need to forward that to 'someone' who can completethe transfer. Is there a proces...
Hi, I have just activated my new SIM card. Now I would like to port my number from Koodo but can’t find where to do it. Any help would be great
Hello,I purchased a new SIM two days ago. The SIM works fine but I have not been able to create an online account for it. When I verify my phone, it keeps saying that "The phone number entered is invalid or you may have created your profile already....
I bought and paid for a SIM card with a plan for Canada wide calling and unlimited texting but for some reason it not working
HiI have added a US roaming add-on for 22.60$(with taxes) but I am charged 33.90 additionally for some reason.Aug 22, 2019 PUBLIC MOBILE VANCOUVER 33.90Aug 22, 2019 PUBLIC MOBILE VANCOUVER 22.60Please let me know how the extra charge of 33.90 can b...
Pages often seem to sit blank, with status like "transferring data from productioncommunity.publicmobile.ca" at the bottom (I see it as I'm typing this, actually). To clear the problem, I constantly have to put the focus (cursor) in the address bar a...
I signed up on August 1, I bought two months. I added both month. When I checked my balance it only say $25. and it says my plan expire Sep 1. Should it not say $50 and plan expire Oct 19 Since I added two months?
i just registered and paid with the voucher..i got the confirmation email saying everrything is good.........when i log in with the email it says not verified...help pls
Hello, I just signed up for PM phone pkg.Where do I go to transfer my old number? Thanks
I have an unlocked iPhone that uses a nano-SIM card. I use this phone with another carrier in the USA. I will be visiting Canada and my current USA cell phone plan does not cover travel in Canada. Would I be able to use a Public Mobile plan for voice...
Hi, I recently changed my phone number and ported my landline from Bell to my cell phone with PM. I did it online and it said that the port was successful. I can make outgoing calls, but I cannot recieve any incoming calls. How can I fix this issue w...
Is it possible to make notices dismissable? I could do with out the repeat display of such notices as the one in the attached screen shot.
I think I see why I've been hitting roadblocks trying to register an account or reset my password: a) main page requires an existing PM phone number to create an account, b) shopping cart does not require an existing phone number to create an account...
| User | Bravos Count |
|---|---|
| 360 | |
| 346 | |
| 283 | |
| 264 | |
| 221 | |
| 220 | |
| 202 | |
| 169 |
