@michel714
do you get a SMS message from your old carrier asking to confirm if you would like to Transfer your number. Your reply should be: YES.
if you stuck with Transferring your old Phone Number, or is not complete processing
Here’s how to contact Customer Support Agent by CS_Agent,
- you need to send a private message to Customer Support Agent by CS_Agent, by Click Here link.
- please include in your message,
- phone number,
- which carrier,
- Customer Support Agent by CS_Agent, will Response to your inbox by private message
- During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
- Note: Public Mobile No Support by phone call or Email.. only by CS_Agent, private message..
- Check your private message inbox (click on the envelope top right of your screen)
you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,
1. power off your device
2. take out the SIM card,
3. waiting a 1 minute,
4. put it back and power on,
5. toggling airplane mode off/on,
and try manually selecting network "3G ONLY" or WCDMA only,
for iPhone visit Here link
or Here link
for android visit Here link ,
and do Rebooting your phone ,This is quick and simple,to refreshing your network,
*what is meant by rebooting the device turn off and turn it back on.
