Resolved! Being charged pst in Alberta
I have moved to Alberta but I do not want to change my phone number from Sask. I have changed my address and my credit card information. Why am I being charged sask PST?
Forum Posts
Data Usage
I am on a $25 plan with 1024mb of available data. I am not a big data user but keep getting messages that I have used up most or all of my data. Upon looking at my account information, I find that there are many entries saying that I have used over 1...
Resolved! Lost my username and password.
Please help.
Resolved! Log In Fail
My parents can’t seem to log into there accounts to update their Credit Cards.I have tried resetting the password account with no luck. Any way you can help?
Resolved! Pin no not working
My pin nos are not working
12MONTHS12GB on $40+plans EXTENDED! Oct 22 - 31st '22
Edit: Updated new expiry dates of promocode.Flashsale EXTENDED!! October 22nd to 31st 2022 use the promocode 12MONTHS12GB (Yes...12GB that is not a typo!) on any $40+plan to recieve a 12gb recurring plan data bonus for the next 12 months. Why have I ...
Resolved! redeem points
Hello...........i recounted my points twice , total is 15 so i can claim a full month free , you say i'm having 14 so how to contact admin
Newfoundland Coverage
Anyone here use public mobile in Newfoundland, particularly Gander? Curious how the service is.
Payment
Why i cant login in to pay for my simcard someone plesea help
Resolved! Phones
hi can someone please post the phone compatibility link?
Resolved! US roaming purchase add-on options disappearing
Looking for US roaming for data. Saw there was a 10 day 1gb, 512mb, and 256mb add-on options. I bought the 1gb US roam add-on and went through it pretty quick. Went back to add more (and accidentally purchased 1gb Canada roaming). But now there was o...
Rewards or points
Hello, just wondering do you guys think its better to keep my rewards or switch to points. I am saving $5 in rewards. Cause i am looking at the new $40 plan that is 4G, looks really interesting. Thanks.
Resolved! billing
I had an account with these guys and gals. I realized my credit card was expiring and i was unable to log in to change my payment method. I realized that once my CC expired I would lose service. I went to my local walmart and bought a new card and go...
Suspended account
Why was my account suspended when public mobile didn’t try to process my monthly payment?
sim card activation
my account is paid and active, got a new phone, will not recognise sim card, mobile network setting is greyed out?
Resolved! US Roaming Bundle
US Roaming talk text data bundle, 0 days left: I have added on the same bundle 3x, but it is still not displaying on my account. Please advise.
Can't setup Call Forwarding?
I have an older plan, so I'm unsure if it's included in my package (if that's a thing..) but I don't see it listed on newer plans. I have tried enabling call forwarding using the dial codes, but I get an error after I dial, it says "Public Mobile Mes...
Resolved! cancellation
hey guys, im in trouble here, i bought the sim card and activated it back in may this year from a small shop now i have no use for the service anymore and i would like to cancel it but i can not disable my payment method through my credit card becaus...
Resolved! Upgrading service/account
Hi everyone. Seriously thinking of upgrading from the $35 3G to $40 4G, and dropping my (one of them) Fido data lines, unreliable signal here. A couple of questions please:A) Will I lose my current Bonuses of 2GB and 500 international minutes?B) I wa...
Resolved! Data usage not reset
Data usage is showing is used with 0 mb left even though I haven’t used it and even in new plan cycle. It’s been using my ad-on data.
Manage my payment
I’ve been trying to update my credit card and it keeps telling me invalid number, I have the right number and the right code, tried many times and still get the same message, I have until my next payment which is due in Nov to do this, I’m out of opt...
Accounts
Hi, I can not get into my daughters account. All these emails and passwords are too much to remember. I want my families information all under one email/password /account. If we can’t do that I will cancel all.
Credit card getting charged even after ported out from PM
I ported out of public mobile las month but today my credit card got charged for the monthly service fee that I am not using. I am not able to access my account as I ported out. Please reverse the credit card charges.
change email address
original email address is not effective, need to change a new one.
Resolved! account keeps getting suspended for no reason
Hi everyone, As the topic suggests, my account, (along with my family members'), keep getting suspended for no reason at all. This occurs every few months and is happening again right now. There's never a reason for the accounts being suspended as we...
autopay
how doI cancel autopay when I have no access to the app or online?
Resolved! pin codes not working -- phone not working
HELP!!!! MY PHONE IS NOT WORKING MY PIN NUMBERS ARE NOT WORKING
Used points to update my accounr
Used points to pay for my account now I can't use txt or phoneData works
Payment voucher
Really frustrated! I used a credit voucher today to pay my bill as my credit card was lost and I’m waiting a new one. Once I used the voucher the account said I owed $0. When I made a call just now I couldn’t. Now my account says I’m not paid up and ...
