Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I went to add money to my self serve account but it does not recognize my email address. The funny thing is I keep getting emails from Public Mobile. without it recognizing my email I cannot log in to do anything. Now my phone service isn’t worki...
I tried to port an existing number after activation first (on the same day). I am in the Change Number page, but after I selected the option "Transfer a wireless or wireline number from another provider". I got the error message "Unfortunately, this ...
I am getting 8uc1 when I am calling my voicemail
Hello, I wanted to change my email and password in the profile settings. How may I do so?
Hello, I have my new Public Mobile account number. I successfully logged in onhttps://selfserve.publicmobile.ca/ I received a text message on my mobile telling me that I entered an incorrect account number(current account with Fizz) for transferring ...
My fun with my first instant top-up.So I read that Esso and Canadian Tire gas bars can supply instant top-ups.Esso #1 - no we don't do those. vouchers yes. I explain about giving them my phone number. No we don't do that.Canadian Tire - no we don't d...
How do I purchase another sim and add a phone to my existing account
So I just activated my son's SIM and migrated his number and when I put the SIM in the phone I'm getting a SIM error on his iPhone 6S. Any thoughts? Or help?
I updated my plan and as of yesterday I should have had 5Gb of data available to me. I have no data working at all right now. What do I need to do? Please!
Hello. We discovered today that we can't send photo attachments with our texting. We set up the apn settings with the right parameters, but it still won't work. Our plan allows for picture texting. Help, we have to decide today whether or not the ...
https://www.publicmobile.ca/en/on/get-help/articles/port-fraud-protection By coincidence I learned earlier today that public mobile has finally implemented additional porting protection for its customers. With no announcement or notice I only learne...
have one phone other company , want to bring that number to your company and I have already sim and number should I transfer from that to this number and change.
I got a message saying that my credit card was about to expire, and cannot update the credit card info. I called the credit card company, who told me to speak to the mobile company.
This is a Merrygoround. People could not help at service location. Upgraded my plan from 15 to 25 supposed to include some data. DOES NOT Cannot seem to turn it on Service Centre says it is a glitch . So fix it already.
Hi, My account shows only phone calls made during last 30 days.Is any way to get access to a list of calls I made back in December 2019? Thanks,Hena.
I am trying to log into the profile i've been using for over a year now. I also tried to reset my password in case that was the issue and it won't even allow me to do that. Any advice?
Hi there, I've just switched to a new credit card and I'm trying to update the card in the self-serve options but it's not allowing me to enter the details. Is there a phone number that I can call to help me with this?
Hi folks, I just signed on today. Things were going great. Migrated my old number with no issues. But for some reason my iMessage isn't working. I get a "waiting for activation" message. Same with FaceTime. Is this normal? thanks in advance f...
It's been a week. I can call and receive calls but can't get any texts except when I send them to one person. I ported my number over and am regretting this decision. Can I just get a new number? I shouldn't have to pay for a service I'm not getting....
Hello, Just signed up using new Samsung A10, Data works, did the data setup, text works send and receive, but no phone working. It shows I have 3 bars and nothing works when calling and trying to receive calls. Can leave voicemail, it tells me I hav...
I tried the stupid bot to fix this but it couldn't understand my problem. So I came here. The phone number that they gave me is a long distance phone number for all business and friends who try and call me on a land line. I would like either the comp...
I just changed plans from $40 to $30. My account still says I owe $40 next bill cycle. Does it just take time for changes to take effect or are they still charging going to charge me $40?
Hello, Is there any way to remove the Voicemail feature from a number so that when someone phones that number it will just ring and ring and the caller will never receive the voicemail message? It takes my elderly mother a while to get to the phone ...
I’m unable to make or receive calls after I changed and paid for my plan, the promo $30 1gb plan. It says I’m unable to make long distance calls, but the call is local.
I am trying to change the credit card used for payment. When I try to login it says:Sorry, your login attempt failed. Please try again.I tried to retrieve my password and I get the following message:Sorry, we’re unable to verify your email address.Wh...
Hello, I was wondering what happens if we do not pay our monthly subscription. I know after 90 days the number will be deactivated but before that can we receive any call or voice mail or text or the whole thing would not work at all? is there any wa...
A friend want a plan with 38 Gigs of data and Canada wide. How much should it cost him? Does public have a plan?
| User | Bravos Count |
|---|---|
| 378 | |
| 215 | |
| 201 | |
| 153 | |
| 147 | |
| 131 | |
| 108 | |
| 97 |
