Connection issue at cottage

[tszymanski]

Hi, I have issues with signal service at my cottage in Norfolk County, Ontario by Lake Erie. Visitors with Rogers service provider get much better connection than I do. Is there any way that I can have better access to mobile service in this area? Let me know if there are any solutions 

[darlicious]

@J_PM 

OMG! Access to My Unmoderated Items is back! Please ignore my rant now....11 posts since the beginning of March, 16 since the beginning of the year and 5 between October and the end of December 2021.....and none between early 2020 and October 2021 when Tiana had the spam filter tweaked and I stopped having the issue....

@tszymanski 

Well here you go then....I hope it helps.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[darlicious]

@J_PM 

I don't know why I bother anymore.....I take the time to write a long detailed post for the OP and without thinking I added a signal strength list ie. -60dBm to -75dBm=very good and I realize now that the spam filter freaking ate my post because of that list! Do you realize how hard it is to wrap your brain around understanding the different 4G LTE and 3G band frequencies and how they may impact your signal strength at a location and then put it in layman's terms so normal people that don't have a PHD in telecommunications engineering can understand how to test their signal?

And then have that access to the post cut off? If you cannot fix this issue return the access to our unmoderated items.....or you will start to lose any original content on here and just get copy and pasted help article info. I HATE THE NEW COMMUNITY IT CAN GO TO THE SAME PLACE TITANIUM HIP REPLACEMENT PARTS GO TO......

@tszymanski 

Sorry there is no way to recreate what I wrote it was hard enough the first time.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[tszymanski]

Could you suggest any good cell phone boosters?

[computergeek541]

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@BKNS27 wrote:

@computergeek541 

I agree, my brother-in-law was on Freedom and the coverage indicated it was good but they live in a dead zone that had weak signal.

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I know of places in the middle of Toronto that had no outdoor signal for nearly 10 years even though Freedom advertised there being coverage.

[BKNS27]

@computergeek541 

I agree, my brother-in-law was on Freedom and the coverage indicated it was good but they live in a dead zone that had weak signal.

[computergeek541]

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@BKNS27 wrote:

@tszymanski 

It looks like Telus coverage is good.

https://www.telus.com/en/mobility/network/coverage-map 

Try switching to 3G on the cellular setting.

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When a carrier advertises an area as having coverage, that only means that there should be outdoor coverage in that region. Such coverage maps say very little about the actual quality of the network connection. There are simply too many variables to know with any certainty the quality of service is any particiular place without first trying it.  Carriers maintain heat maps of locations that have good and bad coverage within the advertised coverage areas. However, this is information that they generally do not make public.  For example, while lookng at the Rogers coverage map and without checking, I'm almost certain that Rogers also advertises there being coverage, although as @tszymanski has discovered, coverage isn't the greatest at least in that one location.

[BKNS27]

@tszymanski 

It looks like Telus coverage is good.

https://www.telus.com/en/mobility/network/coverage-map 

Try switching to 3G on the cellular setting.

Check the cell tower in your lake location (Telus = green):

https://www.ertyu.org/steven_nikkel/cancellsites.html?lat=42.793541&lng=-80.325384&zoom=9&type=Roadm... 

[pkaraa]

Get a cellphone network signal booster. I have used one in the past and it worked great for the cabin.