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KerriC · 04-02-2022

My son made a payment to his account the day before his auto renew came out and now his account is suspended because they didnt apply his payment. How do i get to talk to a live person so they can fix this issue?

KerriC · 03-20-2022

I have the 8+2GB USA Plan that was offered a few years ago. Question is now that the USA does not support 3G service does this make my plan useless while I am in the USA? Wondering if Public will be eventually switching from only 3G service or should...

KerriC · 01-02-2022

I am currently in the USA and had to purchase the talk/text $15 addon so I can use my phone here as my previous addon expired. They took my payment this morning however the addon is still not showing in my account and I am not able to make/receive a...

KerriC · 04-02-2022

No it is not sitting as available funds. It shows that it was applied to available funds then debited from it. So his payment went through

KerriC · 01-02-2022

Tried shutting off my phone aswell.....nothing

KerriC · 01-02-2022

The addon on does not ow in my overview section. This is my issue! Yes i tried manually selecting between AT&T ansd T-mobile both full bars but nothing

KerriC · 01-02-2022

I purchased the correct one (have to do so every 11 days while i am heere in the USA as it the same addon i continue to get) Funds wwere added to my account then i make the purchase. Account now shows $0. vewrified through my bank and in my transacti...

KerriC · 01-02-2022

When i look at addon options now the one i already purchased is not offered. This is not the issue as I have made multiple addon purchases over the years and only ever had this problem now

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Payment not added to account

8+2GB USA Data Plan

International Talk/Text Addon not working

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