Community

Resolved! I need to reset my email address and password for my account

Resolved! International Calls Add-ons for U.A.E.

Hi...anyone knows how to avail the international long distance call for UAE? Thank you in advance.

Resolved! Referral code request

Hello Can someone give me their referral  code for a new line activation i need it for myself. Thanks  

Resolved! Looking for first SIM for my child, can I get a unique number with last 4 numbers as per birthday?

Looking for first SIM for my child, can I get a unique number with last 4 numbers as per birthday?I can give couple of options for the last 4 numbers, if this is available.

Resolved! Someone else used my phone number? How?

1) Someone from Vancouver sent me a message yesterday saying "Can I call you later?", I had never contacted that person/number.  2) I just got a phone call saying returning my call, but I didn't call her.  Any suggestions? Thank you!

Resolved! Kiosk

Is their or will their be a kiosk anywhere?

Resolved! Account terminated

Has anyone else had an issue with their account being terminated - no notice - just terminated. They are saying my autopay is not going through on my cc but there is nothing wrong with my card. Frustrating that I have no one to call or talk to to get...

Resolved! No Service

I have not had cell service on my iPhone for 2 days.  I have switched to airplane mode and on again.... wifi is working but can't phone or text.  I am on vancouver islandanyone else having any issues

Resolved! ACCOUNT TERMINATION

HOW DOES ONE TERMINATE AN ACCOUNT WITH PUBLIC MOBILE? I HAVE REMOVED MY SIM CARD FROM MY PHONE. I HAVE REMOVED MY CREDIT CARD FROM MY ACCOUNT. BUT HOW DO I CLOSE MY ACCOUNT?

Resolved! New account by referral

I just activated a new account with Public Mobile. I was referred to by a friend and used the referral code. I thought that if I join using the referral code that I would also receive a one time $10 bonus credit.  When I log into the account I dont s...

Resolved! Contacting emergency service overseas

Had a family emergency today in Europe.  The problem is that I am Canada.Any suggestions on how someone here can contact 112 or 999 over there?

Resolved! wrong serial number used

I just activated my new Public Mobile SIM card, and accidentally used the wrong serial number from the wrong phone to activate. How can  I change this?

Resolved! Transferring Freedom mobile phone number to Public mobile new account

My friend is transferring to Public Mobile. - Unfortunately she didn't know the account has to be active in order to transfer her phone number, so she just cancelled her Freedom Mobile account (Just 1-2hours ago)She has the Public mobile SIM card and...

Resolved! Change Number of Rings before Voicemail

I would like to increase the number of rings my cellphone rings before it transfers to voicemail.  Presently it is 3 and I would like to increase to 5 or 6

Resolved! Suspended account

I am set up for auto pay. it does not look like I missed a payment do to a card change. Account shows suspendedCard has been updated and everything looks okay but account is still showing suspended.How long does it take to turn back on. I need to ens...