Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Would be better if Canadian Data Allowance got changed to 15.5GB to match the current $60 Plan. The original plan came out July 19, 2019. Only remained for that summer. Never returned as of yet.
I was in Mississauga, Ontario when I got the phoneAfter that I moved to Alberta and had changed the Province.At that time it was quite easy. I just had to click on the top somewhere and select ABNow I am back in Mississauga, Ontario and want to chang...
this place i tried to check eligiblty but not going in please guide me soon
In the beginning, PB starts $10 /months plan, later on, it became $15/month will a long-term customer get an exception if PB raises the price for its all plan? I heard there was a policy in the telecom industry, the price hike will not apply to the e...
My phone is saying Sim network pin block
Hello, I forgot to update my credit card so it didn't do the autopay but I added funds to my account as soon as I found out. my account now has $46 but when I try to pay amount due, it just says I have enough funds and doesn't decrease. it seems I ca...
What's this all about? My friend sent me this text that they recieved from public mobile today.
Hi how we pay for international calling by self serve online
My daughter has an Iphone (X I beleive). The name of the carrier, in this case Public Mobile, is too long to display in one shot so it scrolls across the top left of her screen. It is very distracting when she is using her phone. I saw that this issu...
Roaming add on doesn't work and doesn't show on my account, even though I bought a 10 day plan with unlimited talk/text and 250 mb of data. Maybe I've exhausted my data, but why does nothing work?
I have a Wheatek , Hotwav phoneModel cyber 8. I registered, selected/paid for plan and installed the SIM, An Icon is apparent at the top of the main screen, it does not show any signal, When I attempt to make a call it displays a mesage "No Network a...
Have tried old address address and new
I am trying to port out two phones from Public Mobile to Fido and retain my existing phone numbers for each. The first phone (mine) worked fine, but the second phone is stuck with the new, temporary number that was assigned by Fido. The Fido custom...
when I try to log on my email is not recognized and not attached to my account. Not sure if it was a typo originally but is there another way to log on using my phone number?
Hello folks how góes it. Thabks for the help earlier with the sim problem I mention earlier I purchased it for my daughter. Now we got a little problem. We got her all set up with new number and selfserve. But now she's trying to log in and it's not ...
My service has been out for 2-hours, and so has my daughters! My phones are just fine, but your service is obviously not!
We live in Grand Forks B.C., which is close to the US border. We get messages that we can't use the phone because we don't have US roaming, when we are sitting in our house in Grand Forks BC
Hi, I just bought a Galaxy watch 4 LTE, so I had to retun it as PM does not support direct connect to smart watch. So if you buy it only buy a version to pair to you phone not a sim or LTE or change your provider.
I have tried to pay for my plan but it is not accepting my visa Debit card. I called the bank and they said it was on public mobiles end. What can I do now because my phone is not working because of insufficient funds?
1) After down loading apps they do not rest on my welcome screen. 2) There is no "APP" locating feature on my welcome screen that locates apps3) My computer does not recognize this new phone and hence I am not able to transfer ...
Could use a better solution to add funds
