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Plan & Data Addons Page is Down

fgoncalves
Good Citizen / Bon Citoyen

When I try to access this option I receive this error:

 

Oh no!
It looks like something went wrong, but don’t panic.

Log out and then log back in again to continue. Or return to the Login Page

 
Cannot purchase add-ons.
fg
1 ACCEPTED SOLUTION

Accepted Solutions

dabr
Mayor / Maire

@fgoncalves   PM's website seems to suffer from a lot of glitches and they seem to be becoming more frequent unfortunately.  

 

Try clearing your browser cache/cookies and use incognito/privacy mode or even another browser.  Otherwise wait an hour or so before making another attempt.

View solution in original post

6 REPLIES 6

dabr
Mayor / Maire

@fgoncalves   PM's website seems to suffer from a lot of glitches and they seem to be becoming more frequent unfortunately.  

 

Try clearing your browser cache/cookies and use incognito/privacy mode or even another browser.  Otherwise wait an hour or so before making another attempt.

hairbag1
Mayor / Maire

@fgoncalves wrote:

When I try to access this option I receive this error:

 

Oh no!
It looks like something went wrong, but don’t panic.

Log out and then log back in again to continue. Or return to the Login Page

 
Cannot purchase add-ons.
fg

The Purchase Add-ons have been glitchy all day...but seems to be working for me now in the west anyhow.

Make sure you load $$ in to Available Funds...then buy your desired add-on when its working.

Meow
Mayor / Maire

No issues here.

Meow_0-1651104353266.png

 

 

Try another browser; clean cache, cookies; try incognito mode.

JL9
Mayor / Maire

It was down earlier but working as well, keep checking periodically

fgoncalves
Good Citizen / Bon Citoyen

Just tried seems to be back

self given solution removed