Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hi, I just switched from Bell to Public Mobile. However, I am having issues. I am able to make calls. However, I can't seem to get incoming calls or texts. I can text but the receiver never receives them either. Basically, I can do the calls only the...
Hello friends,Hope all are good! Guys I am going for a vacation But I have funds in my account so is there any way to transfer funds to my other useable number or can I stop auto recharge from my available funds for 2 months .Thanks in advance
Public mobile numbers perfectly fine. Did receive a cancel service text from Bell, ported successfully. Submitted a ticket 4 days ago, still not solving the problem. Anyone else is in the same boat with me? Very frustrating! Has done everything agent...
After four great years, time to switch. The reason is not Public Mobility, but Telus. When we first moved to Grand Forks, reception was good with no dropped calls. Over the last couple of years it has steadily gotten worse to the point that ne...
I bought 2 25$ vouchers and their not working I’m just trying to get these codes to go through says my accounts suspended any ideas on how I can get this going edited by compoutergeek541: removed inappropriate comment as per terms of service
Hey guys, I buy quite a few SIM cards for my friends/ customers because I live in a remote area without any stores selling the SIM cards in my province. As of lately it seems all the online sellers are no longer carrying them and all the prices are g...
Hi, I am currently on a basic plan with 3G service. I would like to upgrade to 4G ( yes, I am willing to pay more ). Most 4G plans that Public offered applied to new subscriptions only. Is there an upgrade plan to 4G for existing customers? Thank yo...
For the last two months I have been getting 75% data usage text msg early in the cycle but when I check the online account it only shows I have used around 30%. And at some my data is discontinued even though I have enough data left in my account. S...
I have a galaxy s4 but just got a galaxy s9 from a friend. I don't believe the SIM card from my s4 will work on the s9 so how do I go about getting a new sim but keeping my same phone number? Is there a way to transfer all of my contacts to the new S...
hi, my moms unable to log in to her account, since her email has been deleted since it was her work email and shes retired. shes trying to update her cc info since she had to get a new cc. how can she access the account?
so i got a call from an old woman she said my phone called her at 4:44 and shes had calls from my number a bunch of times saying that her amazon payment needs to be updated. i told her i didnt call her. how is someone using my number.
