Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
so i got a call from an old woman she said my phone called her at 4:44 and shes had calls from my number a bunch of times saying that her amazon payment needs to be updated. i told her i didnt call her. how is someone using my number.
This a message I've got from you . I called Rogers but I am not sure if YOU have to initiate and start the process with them ?Pls advise thanks Nada Simon-Hara https://publicmobile.ca/en/on/get-help Tips:Your old SIM card must be inside your device ...
Hello, I had referred a friend to public mobile, yet none of us have received rewards. Is there something I missed during and after the register about it?
Hi, my plan got expired and my email address is disabled so can’t even access my gmail account to verify my account and can’t renew my plan please help
My phone said I was at 100% of my data allowance, and I don't have data, however, my Public dashboard said I am at 4.49 GB used of 6G? How can someone fix this so I can use my phone? Brian
I've been trying all morning to make my monthly payment and the website is not working, can somebody help me?I tried another browser and incognito but nothing happens
Dear Public MobileOK, now that our 10 day "holiday" is over I am demanding a full refund for the amount of $22.40 X3 that it cost to purchase an american data etc. add-on to my familys accounts. There are 3 phones in my family and an add-on was purch...
Hello, The first option under Add-ons Bundle is "US Roam-Talk Txt 250 Data(10d)". Is this unlimited talk, or does it come from your monthly allocated minutes? Thank you
I recently reset my password, as I forgot it. Now when I go to my phone it says password change successfull. However I can't sign in it just repeatedly says login information incorrect. Any suggestions?
Hi, I have yet to receive my sim card. I applied on August 2nd. My wife applied August 1st and got it in 10 days. So I'd like to know what the delay is.
I have a plan including US Roaming and use it with a brand new Pixel 6 Pro.I came to the US a few days ago. Nothing worked. No reception, no connection, no roaming. Nothing. Contact support. The only answer: No 3G anymore, and I cannot use roaming an...
Hey guys, I am on my 2nd month using Public. On my 1st month I have a 40cad plan (5gb on 3g) with a promo I got of plus 2gb for 12 months. I decided to change plan to 4g (4gb at 41.25cad) without interrupting my billing date, but the 2gb free for 12 ...
I've tried to access the payment screen via the website for a few days now, doesn't upload past me clicking on add funds, and then click via registered debit/credit card, just stays on "loading...". Is it down? I have used my mobile as well as a lapt...
