Promotion

[Komodo]

I just signed up today for $25 plan with 1 G. Somehow I missed the promotion button for extra 2 G for the next 12 months. Do i need to cancel my account all together? or someone can help fix this. 

[tzliu]

@dust2dustNo, never did.  Switched back from Koodo today and almost missed the promo and referral codes (you would have to specifically "add"  the codes). I thought it may be worthy of a try for a new account. 

[dust2dust]

@tzliu- Have you tried it? I've never heard of that box working for anything.

[tzliu]

You may want to try to add the promo code under Plan & Add-ons Tab.  Let us know if that works, otherwise, as suggested, contact CS.

[Komodo]

Thanks for the help. I just send them a message. 

[dabr]

Hi @GR   Good to see you posting again  😊    PM updated the moderators to CSA awhile back, Customer Support Agent.

[GR]

I believe you can message the moderators and they might put that prom on your account for you!  Also you did use a refferal code to get the 10$ credit to your account?   Just click on the tiny envelope on the top right hand corner of the page and send it to  cs_agent and usually they get back to you within a few hours! 

[Outdoorsman]

@Komodo 

hi contact a cs agent ask them to add it 

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user