Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I was hurrying so I accidentally typed the email address of my dad. So in his account, I typed mine. Is there a way that I could fix this problem?
Where is self-serve?
I know you can earn money in Community but don't know how to?I register a couple of minutes ago.I tried to look it up in the Help section but didn't understand it.Can you please help me?
I can't get my email for rested password nothing come yet
Another peeve. Shipping:1. Defaces SIM card package by scotch taping them.2. Does not ship what you see in the web site....no package.... some in semi secure packaging. I realize that they keep the weight and thickness in check to minimize postage c...
Hi every one, I hope you ok...My question is that I traveled out Canada to Colombia for this month, I was updating my data here but all the codes the apps send me, they just send to my camnadian number but I cannot receive the text because I´m out of...
Anyone know if there is a reason why the private messages in the English forums are not the same as the French forums? Mobile browser Chrome. English: French: You have to click the arrow pointing down to switch categories (ex: Inbox to Sent) Would b...
Is it normal to see under Self Serve > Account Status > Plan Expired This declaration by PM system is showing the day before Auto-Pay would be accomplished. The service that I've never been notified by messaging, not successful ! Also chkd usage...
Hi!Not only I can't log into my account with the right email address and password but now, I also can't even reset my password because there is allegedly no account associated with my email address. If so, why did I receive an email at 3:22 PM EST to...
Where do i go to sign up for your service
I can make a call,and use the data.It has been like this since I got the plan in March.It has become an expensive emergency only phone.
I'm in Toronto, I have a 1GB network connection and I can download a Linux 4GB in about ten minutes. Yet, on my phone and on my desktop selfserve.publicmoblie.ca is almost unusable due to slow responding web pages.For instance, it takes about a minut...
Have never used the data on my phone ( old type Nokia Fold Flip ). Tried a few times for plain old web access but can’t get past the ‘subscribe to packet data first’. Any suggestions? Sorry if this has been asked before/any helpful PM threads?
I purchased $60.00 worth of top up and my phone still doesn't receive calls
This is the last post with Public Mobile since I've moved to Telus.4 Line of 20 GB unlimited Data each (42+tax each).Just want to thanks to all of you for amazing team and community support.I've been a member of Public Mobile since May-2010 and I've...
Data is used when no Wi-Fi is available. Wi-Fi takes precedence. Do you turn off data when no Wi-Fi and phone is idle to conserve data? Do you use airplane mode? Does data usage only start when sending texts, emails, etc. In other words, can it ...
The roaming add on i bought isnt working. I have roaming data..but no talk or text. I have this issue very frequently and have been told its the system not recognizing the change. I just was wondering if one of the admins could message me
When i try to log into my account to top up it doesn't do anything just says its loading..iv cleared my cashe, cookies. Etc..
I walk my dog through the forest but it is within a city subdivision with good cell service. I tried sending a short text and it would not send. I had no attachments on it (despite having a dog very worthy of an attached photo lol) I tried several '...
For some reason, an important contact stopped getting my text messages on Saturday. No updates or settings changes I'm aware of. Ditto with the sendee. Other sendees are receiving my texts. I am receiving their texts so that seems to indicate I'm not...
I have reset my password. However it is not allowing me to login to my account. After login attempt, it states "Sorry your login attempt failed. Please try again"Please help how can I fix it?
Hello, I got a refurbished Pixel 4 XL from the BestBuy marketplace. I was assured it is unlocked, I have done all the updates and now am getting a SIM card error, saying it's not supported and to contact Sprint. I contacted Google and they took me th...
I want to recover my account number
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