08-30-2022 01:29 PM
Just the last couple months there have been multiple contacts whose texts do not come through. Or if they do come through, they'll suddenly show up days after they were sent, but the timestamp says they were sent days ago.
I have been with public mobile for years and never had this problem until now. How do I fix this?
09-01-2022 08:16 PM
turn off device take out SIM card and if you have other device treid to insert SIM.
for iphone
09-01-2022 08:02 PM
Well that is weird @smile1 . Sounds possibly network related where messages being sent to you are experiencing weak signals from either your end of the sender's end; so they are continuing to attempt to send until they are received. And some may not end up being received.
Have you did the other things like restart, network reset of device, remove and reinsert your sim card, tried your sim into another phone and tested for a period of time (then move it back), etc. ?
I presume you are using iMessage. Perform these steps to ensure messages send/receive whether or not you have wifi/data available:
09-01-2022 01:36 PM
Yes I have data. And no I'll be at home for a full day on the wifi and then suddenly get a text from 3 days ago.
09-01-2022 01:35 PM
imessage. But some messages I never received at all. So there could be other messages from people that I just never receieved and I won't know...
09-01-2022 01:27 PM
Do you have data left in your account?
Do the messages come in when you get connected to a wifi?
Can you otherwise browse the internet with cellular data (not wifi)?
09-01-2022 01:06 PM
hi@smile1 are they sending you iMessage or Text? What could is the message when you finally got it? it can show you if it is iMessage or Text
Also, if it is only a problem from particular contacts, it could also be their problem
09-01-2022 01:03 PM
iphone
09-01-2022 01:02 PM
I have an iphone and as far as I know the times I have not received a message or it was delayed it was from an iphone as well. Yes I leave data on all the time but also frequently on wifi when at home. And I am in a good signal area.
08-30-2022 08:41 PM
08-30-2022 08:33 PM
@smile1 If these are MMS being affected, there were some issues that seemed to start in July that were reported.
Not sure if this is your issue, but perhaps check out this post, if so: https://productioncommunity.publicmobile.ca/t5/Get-Support/Odd-MMS-issue/m-p/858480/highlight/true#M...
08-30-2022 01:33 PM
@smile1 hi what type of phone are you using?
08-30-2022 01:33 PM
Are those senders using iphones? Are you? Do you leave your cellular data on all the time? Or are you often on wifi? Or are you using group messaging? Or chat on Android?
Are you in a weak signal area?