Unauthorized charge to my credit card

[Roxy4]

Unauthorized charge to my credit card

[Yummy]

You would have to provide a little bit more details.

[esjliv]

@Roxy4 

Credit cards companies can show both Pending and Authorized/Approved charges. Sometimes there are multiple Pending charges showing during activations or renewals, but when the payment gets authorized, the incorrect amounts will fall away, then the real one will stay.

If these end up being Authorized/Approved charges and the extra funds are not showing in your Available funds area, then contact Public Mobile Customer Support Representatives (CSA).

There are 2 ways to reach CSA, found here: https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

[DDM69]

How about a screenshot or some details???

[darlicious]

@Roxy4 

A little more info on the unauthorized charge would be helpful for us to help you.

[MrSpock]

@Roxy4 hi what kind of unauthorized charge ? do you have an account with Public?