Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just bought this service. Does it include 3GB Data, unlimited Talk & Text for 15 days?Why come I checked in my account and it said: My add on has 3GB Data left, but only -1 message Text and -0.02 talk minute left?
this company is sucks. note you can't activate your sim with out a credit card
If I have Canada USA plan and reside in Canada can I whike I am visiting USA make calls to Canada or use my data in USA without charges.
I paid my subscription, but when I opted to transfer my old number and activate esim, it didn't install after 3 tries, then boom! it said contact support
Does the $29/month with 20GB for all subscriber?
duplicate post
Has anybody had issues with installing their e-sim? I cannot get it to install with either the QR code or the link in the App. I have reached out to support but they're very slow in responding so wondering if anybody else has had issues and can poi...
Just signed up for PM; Sim card will be in the mail in a couple of days.. I think it will work with my unlocked (previously locked Moto G Stylus 5G 2021; only seems to be missing 1 band of many listed) phone; But I'm mainly interested in using PM SIM...
How can o pay my phone number as it is on hold for lack of payment?I cannot enter my account.
I explained in detail in a recent ticket to resolve the Esim and authentication issue. When I logged into my account the Authentication issue still presented itself.Please take strong note that the app is locked into the authentication screen, it doe...
I want to move my eSIM to other device. I want QR code for eSIM.
I have been a user of Public Mobile for a number of years and am now paying $33 a month for 15 GB.Public Mobile now offer For a limited time, subscribe to a 20GB plan for only $29/month. and I would like to know how I can take advantage of this.
I have checked my APN settings in accordance to all the posts and chat help on Public Mobile and they are correct. I've been a customer with PM since 2016 and have only had issues wen I forgot the change the APN after switching my phone. I haven't sw...
I received this message from public mobile on March 8, 2024.Public Mobile here, delivering on our promise. We've successfully added the 240GB of bonus data to your account as a thank you for your continued loyalty. This bonus data will expire in 150 ...
I'm not receiving texts, but I can send texts and recieve/send phone calls. How do I fix this?
Hello I've been having difficulties trying to log in to my account. I keep getting this message when I put in the 6 digit verification code. I've tried reseting my password but it just gives me the same error message
Hi everyone.Changed the password and when I login, it still says the password is incorrect. Tried three times and no luck. Any suggestions?
need to update expiry date, changed passwords numerous time but still locked out. WHY?????
Today, I purchased a Public Mobile card for $20 from 7/Eleven, but when I tried to add it to my phone, I encountered an error stating that the PIN number is invalid. Despite seeking assistance from the 7/Eleven worker, I was told that they are unable...
During a phone conversation, there are 3 beeps and the call is dropped
https://www.amazon.ca/GL-XE300-Industrial-T-Mobile-Supported-EC25-AFFA/dp/B08PYQL3V2?ref_=ast_sto_dpDoes it work with Public Mobile? Does anyone have experience with these devices. Just trying to set-up a person with internet but they live in a rural...
Hi, How do I transfer cash from my Bank account to my Public mobile account. Need your help.Zandre
I am having a problem with my service. I can call and text other phone numbers and they will receive it. However, when someone calls my number, it says my number is out of service. I also cannot receive text messages. I messaged support and they said...
I see the followings in my account under Add-Ons - 500 one time Int' l LD- Loyalty Bonus 240 GBDo these mean that I have 500 International minutes to use and 240 additional GB? Thanks for answering
I can receive and send pictures messages to any public mobile phone number, but when I send to bell Canada phone number it will not go through and I can't receive picture messages from them either. It shows downloading and it never download
Due to illness in Jan.24, I asked the bank to cancel all my credit cards. Now 2 1/2 mos. later I am well and have received a new visa card. I tried to reopen my account with public mobile but the system today would not accept my new card, although ...
I moved my number from Freedom to Public Mobile yesterday, I confirmed the transfer and receive the note from Freedom that my account has been closed. I am able to make calls, text and use data on my phone with my number but I am seeing zero bars and...
I ported my phone from Rogers and opted for public esim. I removed Rogers sim after confirming yes to the porting sms.. Now I can see public network. I can make outbound calls and receive calls from certain numbers. All other calls are going to Roge...
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