Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello I cleared my phone now no esim thank you
I used to pay $15/mo plan by available funds, but I got extra chargers every month since July this year.
Does public Mobile have a cost effective plan for travel in US and retaining same phone # for 50 days?Or is it better to buy a temporary SIM card while in US. Mostly used for maps navigation/texting/chats
Does Public Pobile have a function that can be turned on to require the caller to press a button for call to go through, this preventing robo calls ?
I switched offers on July 16. I just paid $43.29 on July 15 and when switching got charged $37.74 twice when I should have had a credit as I just paid
This is so complicated. So I created a new Gmail account for my kid and used this new Gmail account to set up a new public mobile account. my credit card expired, so my public mobile account is now on hold. but Gmail also decided they didn't like my...
Hi everyone, I'm new to the community. Seems like all the plans at public mobile include data, which i don't need. Is there or had there been any plans that just offer talk and text?
I cannot activate my account because my phone is incompatible with esim. But accidentally selected esim when signing up. This is hell. CANCEL MY ACCOUNT. Do it via your backend because your frontend is God awful.
I have 50GB data unlimited calling and texting Canada and US. I am going to Hawaii, will my phone work there. Will I be able to call and text to Canada?
I was in Germany for 6 months and at the time was using a European SIM card but my Canadian number was still receiving messages along with the new number. I returned to Canada and reinserted my Canadian SIM but data doesn’t work at all (0mb used on a...
Hi,How do I activate my account when I already have a sim card through Koodo?
I can't log into my account. I complete the sign in, enter the code but I seem to be on the general page and there is no way I can get to my account with my credit card info, etc.
Hi, as the title states, I'm locked out of my account with no way to login even after a night of waiting. I'm not sure why that happened, but I'm trying to transfer my phone number from Public and it's not working. Any ways to get the account number?...
HiI have two public mobile accounts for two specific phones. For simplicity, lets call them act1 and act2. I redeemed $15 for payment on act1. The payment got applied to act2 but $15 of rewards were deducted from both act1 and act2. Therefore, I...
So, for context: 90day plan is renewing next week. And, running somewhat low on data, we're checking the real time counter more often to space data out 'til renewal. The phone is turned off overnight, and data is off when not in use during the day, a...
I lost my phone and don't have access to email Facebook and so and so I bought a new phone and choose chart as my new courrier my question is what do I have to do to keep the same phone number with chart?
Ordered sim card but taking too long. Can I go pick one up at a store instead?I can't even look at my account info online since it forces me to the sim registration.Thanks!
my bills didn't reflect the credits of referral and autopay recently. How can I get them back?
where is the best place to find discount / promo codes ?
Hello I am a returning costumer to fido, right now my phone is under another company but as a previous costumer of Public I decided, to return and get my services with Public again . but I have been trying to log into my account and it is not allowin...
Is this promotional plan 50 GB per month? It's not specified in the description of the plan. Thanks!
My number has been suspended , I really want to get it back
My credit card was charged twice on the same day for my monthly payment. Looking for assistance to rectify. Thanks.
I just switched to Public Mobile from Peto Mobility. What a huge difference in call quality! Is that because of better towers or using 5G now? No drop off & very loud & clear now. So far, very good!
The data is fine and everything, and I am transferring my old sim card to my new e sim with PM but when I turn off my old sim card, I can't send or recieve any messages with my old number. I also recieved a text but they haven't really told me anythi...
I upgraded my subscription and have been overcharged. How do I get my creditthx
Today is the start of my monthly billing cycle. My credit card payment was successful. I have enough funds in my account but my account says my service is on hold. I tried opening a ticket but am unsuccessful.
Lost my phone's SIM card while on vacation in Europe while trying to put in a Euro SIM. Now I have a new SIM card, but my old account is still active. We have the right email for the old number, and we want the old number back because it was a good p...
I keep trying to change my payment method and it keeps telling me cannot process at this time please try again later, it's been this way for over a week so later seems to never be coming
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