Hello I have ported out my number from Public mobile last month. however
I need the phone records for my acct for a legal matter i am involved
with. I can no longer access my account. Public mobile is still sending
me messages about a survey etc howe...
Hello, On October 4, 2022, I attempted to activate my SIM card, but the
payment step always returned an error message, so I contacted customer
support for assistance. After a few hours, customer service activated my
SIM card, emailed me my new phone ...
I have an account as well as both of my kids. I pay for their accounts
with my CC on file with Public. My son is a victim of SIM swapping due
to PM’s lousy authentication! he can’t even get into his email or Public
account to fix this ! I’m so mad! I...
Hi there. Has anyone needed help to access account due to forgot
username or email? What did you do? We need to pay our bill due to lost
credit card. Been trying everything including customer service. Its been
hours with no response.
How can I find out what email address is attached to my account. We have
3 Public mobile phones within our family and I am not sure what email
address is attached to my phone. Password and email address aren’t
working. I keep getting locked out.
has been tormenting me all year long. No matter how many numbers I
report and block (even then, they're still abl...
I have an account and activated my sim card with it 28 days ago.I used
my Visa credit card and it was accepted.I disabled the Visa card with 4
days remaining before auto-payments renewed my account for another
month, so Public mobile wouldn't withdra...
My plan includes unlimited incoming calls and 100 outgoing minutes per
cycle. My current cycle is September 22 to October 21. My account says
I've reached my 100 minute limit and I can't make any calls. I only have
one incoming call for 37 minutes an...
I recently transferred my number. my data is working, I can call, I can
receive texts, But I cannot receive any calls, Whoever is trying to call
me gets sent straight to voice mail. Also me and my Referral are not
receiving our 5$ off per month. Help...
I tried to open an account in community but it says that my email
address is associated with another account. I opened a new account in
community with my current email. I want to update my email on My Account
self serve.what I have to do?
Just curious why the 40gb plan appears and disappears in the plan
options ? The 40gb plan is best for me because I have no home internet
because my only option is Xplornet and they are not that good. Make the
40gb plan available always !!! Rant over ...
I activated a plan Sept 30 to port my existing landline I have had for
decades to Public Mobile. I set up my voicemail etc. Some calls came
through to the cell phone, some still went to my home phone. I called
Telus - provider for the landline - to s...
I have 2 PM phone numbers under the same account.One is designated as
the primary and the second as secondary.I want to change the
designations - i.e., swap primary with secondary.I submitted a ticket
and the response was not understandable. Could I ...
We were out of Canada for 2 years, just returned, got 2 new sim cards. I
had no issues with mine it is up and running. I just can't get my
husband's going it is not registering on the network for some reason.
Please help. The phone is a Samsung note ...