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This is absolutely unacceptable. I have been trying for a week now to discuss my problem with a "customer support staff member" via the submit a ticket/direct message a CS worker. I have had the most frustrating and infuriating experience this far. T...

Before I go on my rant I want to commend  public mobile for having almost a full month of trouble-free service, almost. Why has the internet all of a sudden become dead slow? Not even enough action to do a speed test. Everything was fine my device is...

I just don't understand...For once, PM was offering and delivering the same thing...but that was short lived. S can someone please explain to me how all of a sudden, out of the blue, my internet speeds have plummeted to a beyond frustrating level. En...

Anybody else have difficulties submitting a ticket? The chatbot just sends you around in circles it doesn't actually allow you to submit a ticket. Once you do find a way hopefully you don't experience the same issues I have been... On Wednesday I fin...

Like DeJa Vu...can't believe I'm having to write this again. I guess I've just reached that frustration point and feel the need to vent & to see how many other PM clients experience the same BS as I have to deal with.  For starters the whole log in p...