Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have purchased two voucher cards for this phone service they are not working when I press 611
I just purchased and paid for US Roaming, talk, text and data for 20.00.For some reason is not showing on our add-ons, though the payment is showing as being accepted.Also we paid 20.00, the cost of the plan, and then charged us an additional 5.00 ....
Hey, anyone know what to do when public cancels an order because they thought it was fraudulent??
Hi Community,I know this is old, we are all getting so many spam calls from spoofed local numbers. I am just wondering if the community has better ideas on how to block those type of calls, and also, to Public Mobile, why caller ID can be spoofed and...
I just switched to Public Mobile yesterday and went with the $25 one as it seemed better initially, however, I'm just wanting to double check.$25 plan:Save $2 and get a 500MB data bonus each month on AutoPay30-day plan500 MB of data at 3G speed4Unlim...
@computergeek541 Editing? Geez how does big_rick get banned within 12 hours but this username is acceptable?
Hi All,Sadly, I had to move to another provider last October. Once the number port was completed my Public Mobile account was cancelled.I'm wondering if it's at all possible to get receipts for my 2020 payments even though the account is no longer?Th...
I am considering replacing my current phone - a Samsung Galaxy S5 neo with a basic Flip Phone. Since the SIM was configured to work in the Galaxy phone, I am not sure that the SIM will work in the flip phone ( different physical size?). So, here is t...
Hi, folks. I am trying to get used to the community and it's been fun so far. Can you tell me how do I reply to a message quoting a previous message and adding their @ before that same message? I've been trying to reply like that, but it isn't workin...
Hi, folks. Is it possible to use a referral code to add a second line/number to my account -- both under my name? Would that work for the monthly discount too?
how can i call UK
Is there a way to undo one? they both expire in 10 days.
I'm on the $15 plan for a year now, I saw I have a 1GB promo, instead of the 250MB I see on my other account. But the data seems to be coming out of my holiday bonus and not the 1gb add-on. Is that expected?
Hi, I've been on the $10 plan for a few years now with $4 in discount, so $6 a month effectively. I recently got my credit card renewed and I just noticed last week that my account was suspended, I'm guessing due to payment not going through. I upd...
I used my friends referral code and didn't get credited $10 that I thought would happen. Is this normal? Is there a delay?
Does Public Mobile have any home internet plan?
I finally got my plan setup and I had used a referral code ($10 credit). It says that'll be used for the next cycle. But, I also used my email prior to April 5th and activated prior to April 16th which means I'll get next months cycle for $0. Will th...
I activated the $15 Province-wide plan a few weeks ago and purchased the $5 for 500 Canada-wide minutes add-on. I was kind of ticked off that the $15 Canada-wide plan was no longer available because I make very few calls within Ontario; most of my ca...
I was waiting for 15 minutes after choosing a plan, putting in my details (credit card, name, where I live, etc) then decided to refresh as I was hoping that'd fix it. However, I've been waiting for another 10-15 minutes and it's still stuck on Step ...
My credit card registered for autopay keeps getting declined. It is nowhere near maxed out and not expired. Even when I try using a different card to make a one time payment to get my plan off suspension, it gets declined too. What is the reason for ...
Hi thereI am sooooooo fed up. I am trying to get into my account, My password, although correct was not accepted. I successfully changed my password and it is still not being accepted. I keep getting locked out after two tries, and I have been at thi...
Usually, I can see my monthly data usage there. Now it's gone and I have done nothing, help me please
Hello, I have a new sim card and am trying to activate it but when I create account it says my email is already in use - xxxxxxxxxx@icloud.com Edit by Dunkman: removed personal information
i forgot my account email and password \so what can i do
I was with public mobile earlier in 2020. I can't sign into my account any more to review my previous bills. I need my bill totals for tax purposes. Can someone help me how to get these?
I purchased more data area 8 o'clock this morning and I still haven't received it may I ask where my add on is
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