holiday giveaway have not rec.d

[skidooking]

i have not got my holiday text to get my data bonus 

YES2

GARY

[HALIMACS]

@skidooking 

You can also try texting "YES2" to number 4911.

EDIT:  Did the above not work,  @skidooking?  Just curious...

[Yummy · Accepted solution]

Contact agent to manually add your bonus.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

Ticket has to be opened through chatbot - https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking (Ctrl+)Here