Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I order a sim card the 07/05, we are the 07/17 and I still havent received it. It had been really unpleasant for me, since I cant use my phone and yet still paying for the service. I would like to know what possible options is there for me. Than...
When activating sim card I chose to keep my old number but now I decided to get a new number. How do I do it???
Hi, I'm new to Public Mobile and trying to activate my SIM but I'm getting the error code 821 and chat bot is saying I have to get a moderator help to continue? Please advise.
I used up my minutes last month, but my plan starts today. I tried to make phone call, but got told that I can't. I should be able to get the 100 minutes talk today. - My data clears 0 today, but my minutes does not. So please help to fix the issue.
my sim card is not active under error code 821
I have 1G and I used 508 the day before yesterday and I received messenge said I used 75%. I was confused
when calling between my husband and myself it goes directly to voicemail. it only is with his phone # and mine. We were with virgin and each had a phone under one account and now went with public mobile under each account. Please help us.
How do I activate my account and phone number on a new SIM card because it's not allowing me in on both my account and community account ???
New SIM card with receipt but impossible to get help and card cannot be actived! No possibility to know what happed to the card. No one really cared expect just buy a new one. What a shame!
My plan was auto recharged on Monday July 12 and i can see under by usage i have 98 mins remaining for this month. every time I try making a call i am getting a message "you do not have sufficient minutes". could you please look into this asap.
hi my phone was stolen with sim card cant get confirmation sms cause do have phone anymore but would like to import PM number to new carrier did get new phone with chatr thinking it was publicmobile
Hi I changed my plan on June 30 and made a manual payment to my account. Then autopay took out the amount for my old plan on the same day. So I was double charged - $25 and $56. How can I get my payment back for my old plan? thanks, Dave
i was on public mobile then i switched to freedom who has a prepaid 1 year plan canada wide unlimited talk and text for $130 (add data as needed)(https://www.freedommobile.ca/en-CA/prepaid-plans?planSku=By%20The%20Year%20Nationwide%20Talk%20Text) doe...
I made a call to area 418(Quebec city) from Montreal this morning and a few minutes later I received a text message from my former service provider Koodo asking me to confirm a request to tranfer my tel number within 90 minutes by answering by yes or...
I bought a sim card from public mobile and put it in my phone and threw away my telus sim card. Now i have no service because i cannot transfer the phone number. I tried to just create a new phone number but that isn't working either.
Can any explain how or why my Umidigi F1 takes pictures upside down and backwards? It just started doing this.
Why does my phone say "connection problem or invalid MMI code" when just try to call my voice mail??
I am trying to setup a phone for a friend who want to join Public mobile, its a Samsung SM-J327W, I put the Public Mobile SIM card in the phone, and the prompt comes up (SIM card not supported.) I don't know the original carrier of the phone, but bot...
Hey PMi love it here. Who doesn’t ?:) What plan you all using to save $$$
Ha,After well over a year and paying $15-25 a month to use up bonuses, I used the last of my data today. Perfect timing as my cycle starts tomorrow.Not complaining in the slightest.
A friend of mine referred me to Public Mobile. I submitted his code but he did not get the reward for the referral and I did not get the $10 credit. He was told that my phone number is not on record but that cannot be so because I am using the phon...
Hi there,I've been locked out of my account. Im trying to make a payment and I dont knoq my 4 digit pin. Please help!!!
I recently started an account and I'm in the middle of porting a phone number, I was unable to do it and was given an error code, and I cannot submit a ticket because I don't have any active phone numbers of public mobile yet how do I get this resolv...
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