Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi. I did today top up online using recharge.com. just visit www.recharge.com and click "START RECHARGE", then in the next page Click on "Public Mobile" . in the next page select the amount you need to recharge and put your credit card information. y...
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Duplicate threas
Hi,I have been using public mobile email to text message for a long time, this is a amazing function.But recently, I always got some errors: It seems xxxxxxx@msg.telus.com mailbox is full, but I don't have a way to access this email email account an...
2021-04-28 VISA charged $28.73 (vs. usual 23.73), meaning the $4 in autopay and loyalty credits were NOT applied (amounts are HST inclusive). The foregoing being the case despite the account portal showing the CR correctly applicable and applied. The...
I find lately that my internet speed is so much slower then normal. When looking through plan changes, there was something about it taking up to 48 hours if you switch speeds (their example was going from 3g to 4g) Where can we get the 4g?!
How do I set the voicemail to kick in after as many rings as I choose?
Hi, I intend to suspend my account for 60 days. I know about the 90-days removal of the account, it will not affect me. Currently I have some rewards and bonuses on my account, will they still be there when I resume paying? In particular:unused data ...
I have removed auto pay and when selecting set up auto pay it auto imputa my old payment method. I want to simply change the card number. Any tips?
I recently transferred from chatr to public mobile. Now I can call others with my public mobile but I cannot send or receive text messages. Does someone know how to solve it?I tried cleaning my messenger cache and data, turning my mobile on and off,...
Hello,is there a way to see when i first started to use public mobile? I can’t remember how long i’ve been with it!thank you
Is there a public mobile available to check out your statement easier? If not, is this in the works?Thank you.
Just received this email, looks like a good deal personally, $10 cheaper than Apple by default, and $10 on top of that with the promo code.Just checking if others have used Mobile Klinik and what your experience(s) have been.Whether it was a iPhone, ...
Where is lost stolen phone to deactivate thos account? RSVP
I am using the referral link which I don't see listed inthe back office to refer new customers: Xxxxx The issue I have, is that now I don't see my affiliate code load in the URL and I don't see this on the main page, as in "You were referred by xxxx...
Hi, I'm new with public mobile. I realized that voicemail was setup automatically, is there a way to disable voicemail?
Hi,I just joint Public mobile on May 25, I received a promo code for 2GB monthly free code "2GBBOUNUS" before ,but I forgot to input it on activation online. Can I get it now? Chris
$5 per incident? Also, it was asking for each reward:If the following rewards were not offered when you made the decision to join Public Mobile, would it have impacted your decision to join Public Mobile? How serious you think PM is thinking about ...
Hello, I need to get into my account, but cannot verify my email to reset my (forgotten) password. best, Martin
Hello, Since I changed my phone number (same plan, same SIM card), I have not been able to get messages delivered internationally which is part of my plan. I appreciate any help or suggestions, thank you Kimia
Hello, I'm having problems with SMS messages. Occasionally, when sending a message it is either not received by the recipient or takes a long time to arrive. The messages have been sent, but some recipients have mentioned never receiving my texts. Ca...
If anyone has an idea of how much would Public mobile charge if I wanted to keep my old number from my old provider when I switch to public mobile ? I am asking for a friend as I am already a public mobile user Thank you!
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