01-31-2023 02:34 PM
Hello,
I'm currently on the old 3G Unlimited CND/USA +10.5G Plan.
I'm interested to switch to the current promotion: 15GB of data for only $40⁺⁺
Question:
Do I loose the all my Loyalty Pays / Pre-Authorized Payment?
The current rewards plan will continue with the new plan or I'll be stock with the point-back system?
Thank you for your help!
Solved! Go to Solution.
01-31-2023 04:09 PM
@Maverick_FA Sweet enjoy !
01-31-2023 04:09 PM
@Maverick_FA then wait for the renewal date and enjoy the new plan 🙂
01-31-2023 04:07 PM
Yeap!
01-31-2023 04:06 PM
@Maverick_FA You made sure to change for next renewal too right ?
01-31-2023 04:04 PM
Ok ok, I just changed my plan!
Thanks for your help!!
01-31-2023 02:59 PM - edited 01-31-2023 03:00 PM
You would keep everything EXCEPT the unlimited US calling. There are no more US calling plans. Only add-ons now.
Adding - but you likely have a bunch of the freebie minutes that can call the US too.
01-31-2023 02:48 PM - edited 01-31-2023 02:49 PM
@Maverick_FA Yes rewards are tied to account not you plan
edit when plan renewals and do this
Try again incognito mode/private mode or a different device or lap top or simply try refreshing the page when logged in
For most up to date account info
01-31-2023 02:47 PM
@Maverick_FA yes, you will.
Changing plan won't affect your system of rewards. Everything will stay same
01-31-2023 02:46 PM
So I should receive another dollar in April (my 3rd year of loyalty with PM)?
01-31-2023 02:35 PM
@Maverick_FA no worry, changing plan won't affect your current rewards. You will stay on the same rewards system, old one
Only thing it might affect is the activation bonus, those 2GB for so many months promotion. If you don't have that, no worry
01-31-2023 02:34 PM - edited 01-31-2023 02:36 PM
@Maverick_FA No you get to keep your rewards but if you changed plan immediately and not on renewal rewards for this cycle won’t reflect correctly
edit so be sure to change on renewal