Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
230215Continuing to be unable to get my 'Moto E6' toperform, I thought perhaps this phone is not supported.So, I moved the sim card to a newer 'Moto G Pure'.A phone which until now, has never had a Sim card.Now an attempted call indicated that the ph...
Hii am seeing mixed messages if the us roaming plans works. My sons both use public mobile and I would like to add it on for them if it it’s actually work.
Hi @J_PM The famous "Referrals code" accounts came back out this afternoon. They randomly bravoed different posts and some of my posts got their bravos too I want to make it clear that I have no connection with any of those accounts. Please take n...
Hi, does the $30 add on cover calls from the US back to Canada? My wife is in the US and I put this on her phone but her phone won’t send a text or receive calls. Frustrated!
I join the Public Mobile on Feb.7/2023, but i do not get any incoming call. I call call out and send text, also i can receive text. My question is you ask my last provider about my port to transfer to you.
Hello, Since I signed up and transfer this number 416-xxx-xxxx, no call is receiving. Why I should pay fees without service? Please issue a credit for this service of the above number. Thank you Abul Edit by Dunkman: removed personal information
Hi, A friend of mine who is visiting has a plan with Public. I'm interested in switching services to Public. Is it possible to use their SIM card once they leave and migrate my phone number? Thanks!
So if I have 3 iPhones iPhone 1 is momsiPhone 2 is dads iPhone 3 is mine And these 3 iPhones have family sharing and find my iPhone enabled could I get a 4th iPhone and forward my calls and texts messages to it while leaving iPhone 3 (mine) at work...
I purchased the $30 add-on for roaming in the US. I have been here 3 days now and it still is not working. Unable to make or receive calls or use data. Please advise.
I made an account to get my granddaughter a phone and a number while she was living with me. She has moved now and her caregivers need the account transferred into their name. How can we do that?
I canceled my plan halfway through my billing cycle. Wondering if I still owe money? Do you pay for the month ahead or back dated? They locked me out of my account since canceling so I cannot check!
I’m unable to sign into my account. I wrote my password down to ensure it’s correct & even reset it. I got locked out of my account after trying. What now?
Hello PM Community,I recently learned that to use an Apple Watch with cellular service, you must have a smartphone plan and then add a smartwatch plan for $10/month for 1GB of data. However, since PM does not support eSIM or smartwatch plans, I am wo...
Hello,I just wanted be sure I can do this before I make a purchase. I have a number saved in NumberBarn, a wireline number. I want to purchase a plan from Public and port that number in. Will I be able to do so? And what will the process be for doing...
I purchased new public mobile SIM card and new unlocked phone. I created new account but phone indicates PUK blocked( my falt as I tried to set security password using my account password which I know now was a mistake) Can this be fixed or do I need...
i am traveling now so I would like to place my account in suspension.Due to public mobile doesn’t have this option I would like to stop my auto payment to defer my payment. would you help me to stop it?and please let me know when to activate my a...
