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Can I get the call history and texting history from the website?

ling1104
Good Citizen / Bon Citoyen

Hi, I just want to buy a SIM. I want to know if the phone numbers are shown on the call history and text history which I can get from the website. Thank you. I want to see the incoming call numbers. And also I want to see the phone numbers I am texting with whenever my phone is broken.

1 ACCEPTED SOLUTION

Accepted Solutions

softech
Mayor / Maire

@ling1104  Yes, you can go back to Self-serve My Account and the log looks like this:

 

 

 

MyAcct-UsageHistory-Alltype.jpg

View solution in original post

13 REPLIES 13

0PX9O4
Deputy Mayor / Adjoint au Maire

@ling1104 

 

Yes your fully texting and calling history is viewable from selfserve.publicmobile.ca once you activate a new SIM. All the best! 🙂

BKNS27
Mayor / Maire

Yes, just login to your Self Serve account and look under View My Usage. It will show

all incoming/outgoing text and calls (including phone numbers) and when you are on the Web (data usage).

I hope this helps.

darlicious
Mayor / Maire

@ling1104 

Your self serve accounts daily usage pages will show all text and calling minute numbers for the past 30 days. The only phone numbers that do not appear are those that go to voicemail (it shows your number as it call forwards to your voicemail) or any other call forwarded voice calls like blocked numbers.

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.


@darlicious wrote:

@ling1104 

Your self serve accounts daily usage pages will show all text and calling minute numbers for the past 30 days. The only phone numbers that do not appear are those that go to voicemail (it shows your number as it call forwards to your voicemail) or any other call forwarded voice calls like blocked numbers.

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.


@darlicious 

 

For sure on the $15 plan.....but do the more expensive plans offer the detail? I thought I had read here that they do not. 

darlicious
Mayor / Maire

@CountyDownIeUk 

Yes they all do. But you don't have the minute counter to easily track minute usage.

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

benfatto
Deputy Mayor / Adjoint au Maire

@darlicious  Why would someone not yet a customer want to contact the CSAs? Confusing me 🥴

softech
Mayor / Maire

@ling1104  Yes, you can go back to Self-serve My Account and the log looks like this:

 

 

 

MyAcct-UsageHistory-Alltype.jpg

darlicious
Mayor / Maire

@benfatto 

The signature at the bottom of my post? Or generally?

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

darlicious
Mayor / Maire

@softech 

Good grief Charlie Brown! Did you want to expose those phone numbers to the public forum?

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.