Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I recently setup my phone (Monday February 13) and today the 16th my service is still not fully operational. I can make phone calls but I cannot receive calls.
Hello PM, I bought the $30 US Data+Talk+Text add-on this morning, and now I'm in the US, but seems my data does NOT work! Please help check and get my data connected ASAP!! Thanks,Daphne
Noticed that PM has made a great effort to simplify its offering and not to confuse new users. It is a great start; just wish PM could clean up the cluster in the choice of plans when you wish to switch your plan. If you wish to switch, you have a...
Hi I need help. I was offered 30 gab plan for 45 dollars. I need to log onto my public mobile acc to change my plan for the next billing cycle. I am not able to log online to my account to change plan. I try to reset password. The password successful...
I havent been able to call or receive phone call for 3 days. When people try to call me, they go straight to my voicemaill or when I call it seems that there are nos services.I’ve verified airplane mode, do mot disturb and restart the phone. I have a...
I am with Fido right now. Looking for cheap plan from Public mobile. My budget is $20 +/-. I need around 3 GB Data, Around 400 minutes. That's All. Thanks,KD.
I'm currently in the US. I activated the 15 day plan including data at the airport this morning for both my wife and me. Hers is working perfectly on her iphone. I have voice/SMS but no data on my Android . I'm connected to TMobile and voice is fine ...
I am in US for two months with long distance addon just finishing in two days. I purchased a T-Mobile US prepaid Sim card with a US number. If I inadvertently receive incoming texts or phone calls from the public mobile Canadian number will I be char...
Anyway Anyone else have their CR credited to their account balance before renewal date? My Account shows a credit for CR today which wasn't there yesterday but normally it doesn't get added to the account balance until renewal. On another note, coup...
Sometimes my texts wont send even though I have 3 bars. I changed phones and stayed the same sim and it still sometimes wouldnt send. Seems like it is an issue with the sim. I tried changing plans idk what else to do.
My phone signal keep dropping once in while. When people try to call me they can’t connect. It doesn’t ring at both ends. Not sure what is the issue. Pls help.
Quick summary: I have two credit cards - one a loadable CC and the other is a Visa Debit. I accidentally forgot not to take $ out of my Visa debit account - to pay for something else and there wasn't enough funds - that's the one that is automati...
Is there a way to view my total data usage in previous months? I do check my usage occasionally during my current month, but when I look at my usage history, I can only view day by day usage totals. Is there a summary page I am missing?Thank you
I tried to transfer my Chatr number to Public Mobile. I followed all 4 steps with success. I received from Chatr acknowledge (YES) for number transfer. But after 5 min I received from Public Mobile that my number transfer was failed. It was said that...
Hello, I have purchased two data plans (totalling $35) that are not working. The first purchase didn't show up on my account nor did a receive an sms about add-on. When I made the second purchase, both add-ons appear on my account and neither work. I...
Hello,I recently purchased a One Plus 10R phone in India and on replacing my SIM card, I am unable to connect my data to this phone. I can use the phone to call as well as internet but not the data of 2GB that I have still unused.Can I get help pleas...
I'm trying to get a copy of my bills from 2021/2022 for tax purposes. My login information isn't working and when I try to reset the password, I never receive the reset email or text. Help!
