What is your brand and model of phone? Do you see Public mobile on your phone? Do you have any of your services? Calls in/out? Texts in/out? Mobile data?
To contact customer support click below:
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
Unlocked from Telus. Still cannot access my Public Mobile network.
If you did complete the activation, then confirm you were charged successfully for this.
Try one or more of the below:
*turn off your phone, then reboot
*removing your SIM, then reinserting it
*go into airplane mode, then going back to regular mode
*reset network settings on your device
*Check if your phone is blacklisted here: https://www.devicecheck.ca/check-status-device-canada/
Did you leave the Telus SIM card in your phone to accept the PORT via SMS/text.
If you missed this 90 minute window, submit a ticket via this link to re-initiate the port:
See helpful info. here: https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection