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Two numbers one account?

1234tyui
Great Neighbour / Super Voisin

I would like to pay for two people to use public mobile on one account.  Is there a way to add a second number to an existing account?

4 REPLIES 4

self solution removed

hi @1234tyui 

sorry, PM support is all online.  You can reach support by opening ticket with them.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

1234tyui
Great Neighbour / Super Voisin

Thanks @hTideGnow @we set up a new account but the 2-step authentication isn’t working.  Any way to get a real person to talk to?

hTideGnow
Mayor / Maire

hi @1234tyui 

sorry, PM system is set to have one email address for only one account (one line), so there is no combined or family account

to have a second and third numbers, you will need to use 2 different email addresses to create new accounts

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