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Upgrade

Alberniwidow
Great Neighbour / Super Voisin

Why can I not just upgrade to more data.  Get the deals new customers get. 

6 REPLIES 6

Alberniwidow
Great Neighbour / Super Voisin

Hi thank you . I  got it now.  😊

 

You should have lots of options then. Login to your account and go to Manage Subscription. Make sure to make the change effective your renewal date, not now.

Alberniwidow
Great Neighbour / Super Voisin

Just wondering to upgrade to their specials for new customers

 

Alberniwidow
Great Neighbour / Super Voisin

Its 25.00 a month 

DennyCrane
Mayor / Maire

What plan are you currently on? If it's more than $35, you likely won't see this option. A workaround is to renew into the $30 plan now, which will unlock the $35 plan that you can then schedule a change to it at next renewal. Just know that you won't get any credit/refund for unused time in your current cycle if you renew now into the $30 plan, but if you wait that deal will likely be gone on January 1st.

hairbag1
Mayor / Maire

@Alberniwidow 

difficult to downgrade plan once you have a plan of higher cost. Which plan do you have and which plan do you want ?

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