@Kelly_Sue : This is distressing. You can call 18554public and type in his number and it'll tell you the account status and due date and amount due depending on status.
If it says it's suspended then you can buy vouchers in many stores or online and redeem them into his account this way too. Or you can use instant top-up in a few stores just giving the phone number.
Cell phone number cannot be found. Advice was to contact RCMP as they have direct numbers to Telus and could possibly activate phone. The constable in charge of the case is off duty starts at 3 so have sent a message to him to see if this has or can be done. Thank you for your help. Kindness to you.
I'm trying to find my son not sure if he has his phone but know its not paid up; want to know if I can pay for his phone wanting the RCMP will ping it. We're looking for him, he's missing.
@Kelly_Sue There is another way that you might be able to find his whereabouts, at least the last known whereabouts in addition to pinging his phone. Google allows a person to share his/her location with others. Would you know your son's email address that he uses to email you and/or the email address that he logs into his cellphone with? If it's a gmail address and if the location on his cellphone is turned on, you might be able to know his last whereabouts if he's ever shared his location history with you or with any of his friends and other family members perhaps.
Hope this helps and hope you find your son soon, safe and sound.