Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello!How to make a plan for someone who only wants to text message.I'd like to see a 5 dollar monthly plan for someone who only uses text message and no data.Is this possible?I think it would be a great service to provide.
I’m a long-time customer, grandfathered on one of the old 90-day plans, living in St. John’s, NL. I’m running an iPhone 12 Pro, iOS 15.0.2. Since Friday I have no cellular or mobile data service at all. Only Wi-fi works. 1)It’s not a tower issue bec...
we can share some codes for better savings on bills
Hi,I am in London, ON, Canada. When I called my parents, who are Public Mobile users, the call went straight to their voicemails. The same thing happened to them when they called me.However, when we call other phone numbers, such as Walmart or people...
Not sure if anyone else has run into this - I set up a Public Mobile account for my daughter, who is 13. She started getting texts for another person, and then her number stopped working - when we could call it, it would be answered by this other pe...
Hi does anyone know if Public offers anything other than their ten day USA travel packages. It seems quite cumbersome and expensive to renew every ten days. We are going for three months and hate to leave public Mobile as they have been awesome. Just...
I got this email yesterday, from publicmobileservice @ info.publicmobile.ca, insinuating my wife's account was suspended. This is weird on two levels. First, she had used it to talk to me from the day before, which okay... might track fine, but I...
Why, in June when my $50 Base plan increased data . I was never notified, and was charged $50 for 2 GB's less for 5 months!!
It wont let me reset my password by verifying my email,it says "Your login failed. Please try again."
I tried sending test SMS messages between my phone and my wife's (both using public mobile) and have waited for several hours but do not see any entries in the history log. Logged off and on several times and still no entries. Any reason why this wou...
Hi, it says it's "Unlimited Incoming Calls" of the 100-minute plan, but why does Public still count the incoming calls as "use minutes" and deduct from the 100 mins when I answer any call? That's apparently misleading and unfair if you do not pay att...
Getting 1Mb instead of 3. Also affecting my kid's phone in another city entirely. Any ideas?
Hello, My parents have purchased the US calling add-on for their Public Mobile cell phone. It seems they are rebilled monthly for their service, but the add-on does not bill automatically when the minutes are exhausted. Does this mean that they need ...
login in problem
I received an email that said if I bought a plan of 25$ or more and signed up using my email that I would receive free 5GB of data. I followed the instructions but still have not received the bonus data. Does anyone know when my reward will be applie...
A while back I purchased a Samsung galaxy S6 from a guy and the phone worked for about 6 months and then suddenly stopped working. It says it is not registered on the network. I checked the device online to see if it was blacklisted and it is. How ...
Purchased add-on US Roaming Talk/Text yesterday Oct 15th. Payment and purchase shows on in transaction history however.... add-on is not active or visible on my plan info.... help
My online profile is showing $35 for the next renewal however my plan is $25 a month
Need help to canceling SD08: Moved from Beginner’s Guide to the Community. Title edited to match subject.
Hello, For last two days the calls are going directly to the voicemails. I cannot get any notification that calls are coming. I have been using this public mobile number for more than a year. Please advice. Thanks. Rajib.
I made a payment to Public Mobile from my credit cardBut the payment showed up as been made to koodoIs Public mobile part of or affiliated to Koodo
I just wanted to say that this community here is so much more friendly and nicer to be part of:) I quit Twitter because of the hate and judgments there. I know we don’t always agree that’s what makes us humans ( we all have differing opinions) but be...
Hello! My voicemail has suddenly stopped working. When I try to get into my voicemail menu on my phone, it takes me to setup my voicemail. But from there I cannot select Public Mobile as my service provider. I have also called the number 172 and the ...
My sim card won't fit in all the way i would like to speak to a live agent please
Is anyone else having trouble sending and receiving messages from Bell phone numbers??
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