Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I've tried to change my plan to the new $45/mo 4G plan twice now. The first time I tried was in July, then again in August. It doesn't appear that the change has stuck in either case. My web portal still shows my old 3G plan with data usage that does...
Hey I am trying to change my email on my account but it keeps on asking me to put the numbers if my new SIM card. I haven’t changed any SIM cards at all. I just need to change the email address
Purchased a 10-day roaming add-on on Saturday for my trip to NY from Toronto until this coming Friday, September 9th. The moment I purchased it, it worked! I could text back and forth with my cousin from her NY house to her NY house. (I was downstair...
I wanted to transfer from Fido to public Mobile and missed the text ,could you help me, thanks.
new here but client 3 years what is this new reward confusion platform, how do i ask moderator assistance please
i am reaaly not enjoying the slow interface and feel like i list 2 referals liks to my numbers i do take time to respond but now moving and summer is over so i need to see why this loss of 2 referals the new reward is not good for me i prefer old
Im trying to switch 2 of my public mobile accounts to the $55.00 student plan and it wont work.
how long it's will be work
My husband and I will be leaving the country for 6 months this winter. Is there a way to keep our phone numbers for when we return to Canada?
nonsense posting
I want to buy a Public Mobile SIM for a new phone.According to get-started, I have 3 options to buy a SIM: I ordered on Amazon, but the shipment is getting delayed and it shows that the product is no longer available. They don't charge you until pro...
nonsense posting
nonsense posting
So I lost my phone almost a month ago and haven't been able to log into any of my accounts because they are all linked to this phone number. I forgot my pm account password and can't even log in to change my sim card and phone so I can use my phone p...
nonsense posting
My account says i have data left but my data is not working
nonsense posting
Error message keeps coming up and will not retrieve message on voicemail
HELP PLEASE
no service
hello I need to change my email address of my account. Help please
HelloHow can I change my email address to my account?
I had data bonuses from previous year holiday giveaways but since public mobile upgraded their site it is gone. I haven't used much of it and the long distance ones are gone. I followed the solution (workaround) created and submitted a ticket but wan...
Hi. If I am mid cycle, my plan doesn’t renew until the 16th and I upgrade my plan now. Do I pay the new plan amount today and then again on the 16th or does my 30 day cycle start from today?
