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Porting request

SheriLo
Good Citizen / Bon Citoyen

OMG! Can someone, anyone please please send a porting request from Public Mobile wtihin the next 60 min to Virgin? They are waiting and this is the 6th time I have asked before it TIMED OUT! I am in phone hell and have been on hold with the Porting Line for Public mobile for 30 min. If I time out again I will lose my mind. Please someone send a porting request if you see this. If not, tomorrow I can cancelling this line and moving on with a new provider. I heard Phone box is good.....

 

xxxxxx-xxxx-xxxxx

4 REPLIES 4

BKNS27
Mayor / Maire

@SheriLo 

When you go to Virgin and to get a Virgin SIM. Leave your PM SIM in your phone to reply to the text confirming with YES within the 90 minutes window or it will time out.

Yummy
Mayor / Maire

PM staff is Not reading this forum so you have to contact agent over private message or open a ticket.

Or call number provided by @Handy1 

 

Threats NEVER work so you are free to change provider at any time.

DDM69
Deputy Mayor / Adjoint au Maire

We are all customers here.  You need to contact a CS agent if you need assistance.  Maybe someone on the community will have a recommendation that will help. 

FYI...Public is a prepaid service so once you are billed, you will not receive a credit if you cancel. 

Good luck

 

Handy1
Mayor / Maire

@SheriLo  Ed it your personal info from post this is public forum .. there a number to talk to live support will send you the number private message 

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