Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hi there I need a contact number so I can speak with an agent please I recently purchased a public mobile Sim card and I was informed by the person that sold me the SIM card that all I had to do was go to a Circle K convenience store and purchase top...
I am just wondering how this works. I read that I could earn reward point but asking and answering questions in community page. How much contribution do I need to make to get points though? Like for example is it 10 posts for 1 points, etc? Is there ...
I understand that PM is different from Telus or Koodo but I have some questions regarding roaming. I know they don't have easy roam, but does that mean I won't incur accidental roaming charges. I got on the ferry to Vancouver Island often and I alway...
250 MB at 3G speedi have new cycle now why is my data full? Plan UsageCurrent Plan Cycle: Mar 04, 2023 - Apr 03, 2023 Minutes Usage100 Minutes Canada-Wide Talk85 mins leftData Usage250 MB at 3G speed250.00 MB used0 MB left
I'm looking for a simple, non-smart phone with long battery life. I'm thinking of the Easyfone Prime-A1 Pro 4G.https://www.amazon.ca/Easyfone-Prime-A1-Pro-Unlocked-Mobile/dp/B09Q5DVTFZ/ref=sr_1_5?crid=1WFG6GD532XYI&keywords=flip%2Bphone%2B4g&qid=167...
I have 2 kids with Public Mobile accounts. I signed up both with the same email address (where I receive emails regarding both accounts) but I can only create one account to manage payments, redeem rewards, etc. How can I access my second child's acc...
Hi, I have a brand new S22 Ultra Samsung phone and recently upgraded my plan to 4G with 20gigs of data. Basically I should be working with the best possible situation Public Mobile can offer. My coverage is the worst it has been. I lose my GPS signal...
I received an offer by SMS me to go from current plan 15 GO to 20 and I answered Yes, Yes.In the days preceding my renewal date, I went to check but the the 20 GO wasn't available. My due date is today, March 6 at 2 AM. I checked this morning, nothin...
I am new to public mobile but have been successfully using my old phone number which I transferred over. Today I received a text telling me they couldn't complete the transfer and they gave me a new number. On top of that the new number is outside th...
When signing up for public mobile, I used a referral code from a friend in order receive rewards, however it has been been around two weeks and there is still no sign of the any rewards received. Any help would be much appreciated.
I am moving to Polland for two months, and I was wondering if I could keep the same SIM card and just transfer to a Polland plan or traveling plan or if I'll have to switch to another SIM card. Thanks!
Hello: I'm trying to port my current (functioning) prepaid Koodo number to Public. I already have my Public temporary phone number. However, the form keeps advising me to enter a valid Canadian phone number. Any suggestions?
